I travel to Charleston often. Last time I was here I came to Moe’s for dinner at 8pm when they close at 9pm. Two ladies were bringing in signs for the night but i didn’t think they were closed yet, and neither communicated to me anything. I walked past one lady to follow the other through a door, she closed the door and locked it right as I was reaching to open it. I walked away and the other employee never said a word. So rude. Today I gave them another chance. I usually go to Chipotle across the street but wanted a change. At lunch everyone was cold and a bit rude. I couldn’t even get the entire word “guacamole” out before the man interrupted me loudly, “that’s extra!” The cashier said “choose a tip” and I chose none. Then the transaction canceled so she re-did it and more loudly this time said “choose a tip THEN insert your card.” I again chose none and said thank you when she gave me the receipt but got no response back. It costs nothing to be polite, I don’t know why this Moe’s was so rude on two different days. Food was good, restaurant...
Read moreWent in at around 8pm the employee that was making my order was looking in disgust when I was adding toppings to my order and making backhand comments well within earshot of me. All in all the overall mood at this location was pretty poor unlike a usual mows experience the only one who didn’t seem like he hated every customer was the young man working the register at the time. Won’t be coming back to this location again EDIT: went back to try again since I was in the area. It has deteriorated even farther whoever manages this location needs to be fired. There was a person sleeping in a chair by the takeout orders. Not a single table in the place was wiped down and I was one of two customers in the place. The trash cans were so overflowed you couldn’t put anything in them. And at least three customers walked in while I was eating and nobody was at the counter so they just left a decision I wish I had...
Read moreVisited this Moe's versus my usual as it matched up with some things I needed to get done. That was a bad decision. I did get the Moe's greeting when I entered the store and the person making my burrito was okay.
No music playing at all. Deathly quiet. My burrito was made well, over stuffed a bit but who really cares about that.
The cashier was ready to get me done with and started helping someone else before I could even question why my Moe's Monday $7.99 was actually almost $14.
The burrito was pretty good but did fall apart on me as I was eating it. I've got no problems using a knife and fork and basically making it into a bowl but listening to all of the cursing amongst the employees was extra special.
I'll never go back to this Moe's. Probably not to another as they've now taken the drink away from the Moe's Monday deal. Pretty much a Moe's Monday rip...
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