Raising Cane's Chicken Fingers — Restaurant in Palmdale

I ordered online and for what? So I wouldn’t have to wait in the line and to be able to grab and go , but when I get there they tell me that the are only now just starting on my order when I got there. Waiting 45 mins for food that I ordered an hour & 1/2 ago! Then come to find out after being told my food wasn’t ready , it was sitting on the counter, the entire time and was cold already so they had to remake it and I don’t think they actually even remade it , I think they just took it to the back and then brought it right back because they came back within the next 10 seconds . The staff basically ignored me for the entirety of the time I was there while trying to talk to someone about my food. I got an email confirmation saying my food would be ready when I arrived and clearly not true. Horrible experience, not to even mention the lobby being PACKED with little kids and people all around me. Don’t come to the Palmdale location, probably faster/better service if you drove 1-2hrs out of town to any other location, and...

I will never go back to this Raising Cane's. They forgot to put my 4-piece chicken strips in my bag so when my husband called them to let them know the manager which I believe her name is Haley said that it was placed in the bag by her staff. She then said she would check the cameras so my husband asked her to please check them. Then she says that after checking the cameras they were not able to see anything because of the angle of the camera. That's totally a lie she saw they did not put them in. This is not ok. This lady feels that we are out there freeloading. She offered a free meal which we will not get because we are never going back. On top of that, they kept the amount we paid for the chicken strips. They need better managers. Maybe since we live in the AV they feel everyone is out to scam them which is sad. We have never complained. My husband is a retired veteran not a thief. We won't be...

Busy, busy, busy! This place has some awesome fried chicken. It reminded me of the way Coarsegold market up near Yosemite cooks their fried chicken. It’s fried in a pressure fryer, which helps keep the chicken from getting dry. I would be surprised if it wasn’t cooked in a pressure fryer. The one thing that sucked was that we had to wait in line again just to get the cane sauce so if you’re going to go make sure you order your cane sauce when you make your order because you have to pay for it and they didn’t let us know that when we ordered and when we asked for the sauce it’s only $.35 and they wouldn’t give it to us there when we picked the order up and they made us wait in line again, which really sucked. It’s the juiciest and most tender fried chicken you’ll ever have though, so that kind of made up for the lack of...