Casa De Ochoa — Restaurant in Rexburg

We came up from sacramento ca to drop off our son at byu Idaho, we were looking for a good Mexican restaurant to eat at, and we found this place. This is the very first time that we've ever had TERRIBLE customer service at one of these places. I ordered a chimichanga with birria, and my wife ordered birria tacos. Both of the items that we ordered not only tasted awful, but were burnt. I tried explaining to the only waiter what had happened and he responded with very vulgar language and insults. I kindly asked to have my money back and he refused and told me to leave. I have never been treated this rudely at an establishment before. I will never recommend these place ever to nobody. These incident happened on 09/13/ 2025 around 4:pm Venimos de sacramento ca para dejar a nuestro hijo en la university de byu, buscabamos un buen lugar mexicano, y encontramos Ochoa, esta es la primera vez en mucho tiempo me habian insulted tan terriblemente, como cliente, uno merece respeto, pero esta persona me insulto ,me corrio ,le pedi amazement q me regreara parte demi dinero ya que la comida estaba quemafa y horrible, pero el me dijo que no y me callara y me largara, no recomiendo este lugar a nadie por el pobre servicio al cliente que dan. Este incidente...

Cheese nachos and shrimp Diablo burrito. I would give a 3.5 overall. What they lack in, Taqueria el Rancho shines and vice versa.

Pros: sauces are incredible. Lots of flavor, and if you like some spice, they got it. Reasonably priced burritos. My friend got a Cali burrito and said the fries were nice and crunchy. Top three favorite Cali burrito experiences for him and being from California, trust me, he's had his fair share.

Cons: Service not so friendly. Tried to call ahead 45 mins before they closed and got the busy line the entire way. When I got there, the phone looked intentionally off the hook and as I was probed why I didn't call ahead, I mentioned the issue getting through the phone line and got the "why didn't you take the hint" vibe. I get it, I worked in the industry for over ten years. But come on, it was quite the window prior to closing.

The nachos were no good; overly priced and chips tasted store bought. We ordered with extra cheese which resulted in lumped cheese sections, not evenly distributed. And the styrofoam was melted. Was this microwaved in styrofoam? Yikes. The styrofoam issue around here is for another rant but I don't recommend eating food from a melted styrofoam box in...

Owner is a complete scammy Mr. Krabs type! Staff is very friendly. We placed a Togo order and tipped generously. I asked if they could do a veggie Flauta and they said no, so I said no problem, and just ordered the vegan nachos they had advertised on the menu (which was basically chips and guac). Everyone got their food first, we waited paitentially for a long time before checking in on our order. After we checked it still took a stupid long time lol. When the food came out the "vegan nachos" was just a FEW nachos and a BUNCH of lettuce to fill in the missing area of the box. There was a tiny (like 1oz) little drop of Guacamole in the center of the 'nachos' I asked for more Guacamole and the guy gave me a laughably small portion cup of Guacamole for a giant box of lettuce. I told him I was under the impression i was paying $11.50 for chips and Guacamole, not chips and lettuce. When I asked for more for the wait, the owner told me "no, mexican food is expensive" I just said "yea ok, good business" and walked away. I'm from Texas, and let me tell you mexican food is not expensive. That was just a...