Papa Johns Pizza — Restaurant in Rexburg

Oh, how I, with the enthusiasm of a thousand gleeful squirrels, passionately adore the culinary marvel known as Papa John's! The ambrosial liquid gold that they affectionately refer to as 'sauce' is nothing short of a miraculous elixir, while their toppings ascend to the pantheon of gastronomic splendor, rivaling only the most illustrious of toppings found in the annals of pizza history. Now, I must admit, there are fleeting moments when the sausage may occasionally betray its delicious destiny and taste akin to a rather disheartened rubber band, yet I assure you, every other component of this pizza masterpiece is nothing short of pure, unadulterated perfection! I cannot extol enough the virtues of their cheese sticks, particularly the illustrious Tuscan six-cheese creation; my goodness, the flavor is a rhapsody of delight, and the crust's formidable structural integrity – nay, a veritable fortress! – oversees the fantastical assembly of cheesy wonder, which, in my humble yet profoundly wise estimation, stands tall among the upper echelon of pizza magnificence. Furthermore, the euphoric flavors dance in my mouth in an extravagant wave, with sweet notes that elude mere mortals' descriptions, leaving gastronomes flabbergasted and speechless! One simply must embark on this delectable adventure for oneself. Now, let us not overlook their Oreo bites, which burst forth with such a cacophony of robust sweetness that one could very well imagine they were conjured from Willy Wonka's most outlandish dreams. With a cornucopia of choices that cater splendidly to the varied whims of pizza enthusiasts, not to mention their signature garlic sauce—though I must confess I fall outside the camp that appreciates its unique charm, my boyfriend, the garlic aficionado, positively revels in its garlicky embrace. Indeed, I wholeheartedly endorse this culinary establishment over the likes of Doorzza, Papa Murphy’s, Little Caesars, and rest assured, they unquestionably out-pizza the Hut! A prestigious 9 out of 10 on my utterly subjective and delightfully whimsical...

We have always loved Papa John’s pizza from other locations. However, we have ordered from the one in Rexburg a few times the first time we ordered a large pepperoni and sausage pizza and was told it would stake 30 minutes an hour later we called they said the driver could not find us and had returned to the restaurant. No call nothing! So we cancelled that and went out someplace else. The next time our son came and had his three boys so he ordered 2 large pizzas and soda they said it would be 30 minutes. After 45 minutes my son called them and they said they were about to leave to bring it. After 30 more minutes my son calls again they said the drive had knocked on the door and no one answered! (I don’t know where they went but it was not our house!) he told them again where we live - less then 4 blocks from the restaurant! And they said they would bring it back out. Another hour later he called again and we were told they couldn’t find us! He cancelled the order and again we went out to eat someplace else. Now tonight I ordered a large meat pizza they said it would be here is 35 minutes after 45 minutes I called and asked where my pizza was and was told it was sitting there in ther store waiting for the driver to come back so he could deliver it. So the pizza has been sitting there for 30 minutes waiting for the the delivery guy to get back. So again we cancelled the order. I want to point out that every single time this has happened no one has apologized. No one has asked if they can do anything to make the situation better. Nothing!! We live literally right at 4 blocks away from where they are and yet they can’t find us to get us a pizza! The only reason I gave them 1 star is because I couldn’t submit a review unless I picked a star rating if I could have done zero...

Went in to this new pizza place on my way home from work to pick up 2 orders of breadsticks my wife had called in. They were busy that night. After standing in line for 10+ minutes, I got to the counter. After a few minutes of looking around, the gal informed me that only one order was done and the other would be out soon. I stepped back to wait. After 10 minutes and feeling like I'd been completely forgotten, I butted in line and asked if the other order was done. She had forgotten I was even there. She went back and got both orders. I paid the $14 and left. On the way home I called my wife (who loves this place) and told her I'd never come back. I told her about my experience. I'm not the type that readily complains to manager. I just stop giving them my business. She agreed that it sounded like poor service. What I didn't know was she called and spoke to the manager about it. The next week she told me what she'd done. She said the manager had apologized profusely and offered her 2 large pizza's and 2 breadstick orders to make up for the lousy experience. He also said he'd talk to his staff and make improvements. That says a lot, especially in the fast food business where no body seems to care anymore. Even though they are pretty expensive compared to other pizza places, we'll continue to give them business. It's nice to know a business still cares about taking care of...