The saving grace for lunch was our server. Otherwise, I'd give 2 stars. The place was packed and there was a wait, which was fine. What wasn't fine was walking up to the host stand and having the 3 hostesses literally stare at me. No greeting, nothing. In fact, I said hi super fast as an auto response when the other person greets you first so that was awkward because even though I said hi first, she didn't say it back. The other 2 hostesses didn't seem interested in helping so I asked how long the wait was for 2 people. She told me 35 mins and took down my number to text me when a table was ready. Luckily, our table was ready probably about 15-20 mins later and when I went back to the host stand, one of the hostesses said something to the other hostess and that hostess then just started walking into the restaurant. No menus, no "follow me," nothing. And the other hostess didnt step in to tell me to follow her. I don't know if this is normal at this place. No one made it clear that she was going to seat me. For all I know, she was heading to do a bathroom check or grab more menus. I hesitated and finally decided to follow the girl. I still wasn't even sure if she was seating me or simply doing something else so I felt very awkward and trailed behind in case I'd been mistaken. She eventually turns around and while she smiled at me very nicely, there was still no verbal confirmation that I was supposed to be following her. Thankfully, she walked to an empty table and I was relieved that I had followed instructions properly. This was entirely too much confusion and pressure for getting seated for lunch! The server was amazing and attentive so he helped turn things around. The food was okay, not amazing, just okay. Their mocktails were delicious though. But yeah, I'm big on customer service and first impressions (I'd never been there before) so having that strange non-verbal encounter with the hostesses left a bad taste in my mouth. No pun intended. They didn't look like they wanted to be there and honestly, even if you don't like your job, it's not asking too much to be greeted. As a former server for 4+ years when I was younger, it saddens me to see the loss of that interaction of being greeted and feeling welcomed. I didn't feel welcomed when I walked in. I felt like I was bothering them. That should never be the case when you're trying to enjoy a nice lunch out with friends. I won't be back.