Ventanas — Attraction in Atlanta

I highly recommend that for any weddings to be done at this venue, to make sure to hire your own coordinator. I just had my wedding this weekend and it was chaotic without one. Ventanas does not provide a day of coordinator unless stated clearly with their venue coordinator (2 different roles). I had assigned my MOH for day of coordination but unfortunately she dropped the ball. However, I did give Anna 2 numbers to contact if her staff needed help. Because I was getting ready, I wasn’t able to be in person to coordinate on the floor. With the in-person meeting in september with Anna, we went through the floor plan together and she asked about where the arbors would be, aisle flowers, welcome table, etc. She was also present during our wedding rehearsal as well. As a bride, I thought this is great, she knows where things are supposed to be etc in case we need help, she would be a great resource. I even showed her what the arbors looked like.

However, on the day of the wedding, my wedding party brought up the decor and they were trying to ask around where things had to go, my MOH was not present at this time so there was no direction and decor was not set up which caused a delay in starting the ceremony and guests were already coming up.

My husband’s planned entrance was ruined due to misguidance from Anna. She and another coordinator (Jason) were the ones holding the curtains closed, but per my husband - he and his groomsmen practiced their entrance but Anna told him to go out first (which he actually needs to go last) but he went out due to her direction and they all came out at the same time.

My entrance was ruined and I am still extremely upset. I was supposed to walk with my father down the aisle. We had an interference with a wedding guest who interjected themselves thinking that my father needed help walking down the aisle. This guest did not ask anyone and acted on impulse. I trusted too much in Anna and thought that at least something would be said to them to stop it since she witnessed our rehearsal. There could have been an opportunity to stop and ask me before he went down. But my father walked down before I came to the curtain. I spoke to Anna over the phone about this and said admitted she recognized that I was supposed to walk down with my father, but thought there was a last minute change. She said the guest and herself felt awful when it happened, but I would have better appreciated it if she came to me right after to address it instead of waiting until today after reading my review.

I know we discussed that I would like my mom (who is in a wheelchair) to make sure she’s facing the aisle so she can see me walk down. Anna told me “yes we can definitely do that”. But it didn’t happen. As a DIY bride, it was too much for me to keep reinforcing it to make sure it happens because I remember mentioning it twice (rehearsal and in-person meeting) and that’s where I thought for sure they will know to do it. I also remember discussing with her to have “reserved” chairs and she agreed, telling me that can be done. However, I didn’t see those reserved chairs either and the hooks for the dressing room was not in there on the day to hang my dress per one of my bridesmaids that was at rehearsal. even if Anna was not the day of coordinator or even any coordinator at all, why would you say that these things will happen and it didn’t? I trusted her word. But I was wrong, so just hire your own professional coordinator to do it for you on the day and that’s what I...

My daughter and son-in-law had their wedding ceremony and reception at Ventanas on July 1. We can't recommend this venue highly enough. Dana Kicklighter was absolutely phenomenal to work with... from the initial tour about a year in advance... ongoing communication.... thru to the entire day and evening leading up to and during the wedding and reception. My daughter and her (now) husband live in California, so that could have presented challenges with coordination, selecting menu items, etc., but Dana went out of her way to make sure everything met exactly what they were looking for. And on the day of the event, whenever there were any questions or challenges, Dana was right there to take them on. Everything ran so smoothly. We were all really pleased with the options and quality of the food and the bar servers get high marks for customer service. As you'll see when you tour the venue, the setting is absolutely spectacular with stunning views of downtown Atlanta. We were a bit concerned with an outdoor July 1 ceremony (given the summer heat here), but the 6pm wedding ceremony (while a little warm) turned out great - in large part due to the logistics managed by Dana (keeping our guests cool indoors until it was time to be seated) - and a little cloud cover didn't hurt. Having our out-of-town guests stay in a room block at the Hilton Garden Inn (entrance around the corner) worked out great, too. We highly recommend booking Ventanas for your wedding or...

We cannot recommend Anna and the entire team at Ventanas enough! From the very first steps of planning through the rehearsal and the wedding day itself, Anna’s calm, organized, and warm presence made everything feel seamless and joyful. She took care of every detail with such care and attention, allowing us to truly enjoy every moment of our special day.

The on-site staff were incredible — professional, attentive, and welcoming. They made us and our guests feel right at home, and their support made the entire day run effortlessly. And the food? Absolutely amazing! Every dish was beautifully prepared and delicious, leaving a lasting impression on everyone.

Anna’s kindness, patience, and dedication went above and beyond, and we honestly can’t imagine our wedding day without her. If you want a truly unforgettable experience where every detail is handled with care and love, Anna and the Ventanas team are the perfect choice.

— Josi &...