Hotel Royal Qosqo — Hotel in Distrito de Cusco

This was the first hotel I booked. I set up a shuttle to take me from the airport to hotel. I arrive 6:30 am in Cusco and wait for 30-45 minutes for the shuttle. It is freezing and I just got off a 24 hour flight. I taxi to the hotel (costing me double) I tell the girl that I waited and they never sent a shuttle and she never even responded. She ignored me. They had music blasting all night and it sounded like a rave outside my door. Being here as a tourist I was hoping for some sleep. They need to consider some people would like to sleep before 2-3 am. The female staff was very rude/ Male staff was wonderful/ helpful/ kind. |Pros- Location was amazing/ exactly what I wanted. There was hot water. Beautiful sitting area and rooms were clean.|Cons- Rude staff/ very noisy/ cold ; which is normal in Cusco for this time of year however there is an opening downstairs that if they got a door it may keep heat in a bit better. Prices for here sometimes were a lot and could be a bit pricy considering that area is flooded with Inns/ hotels.|If they did not blast music all night/ actually sent the shuttle and never left me sitting at the airport and had nice staff would be a much better experience and place to stay. I needed to book 2 weeks and I did not rebook here. I also travel every year to Cusco and would not rebook in the future. I was disappointed. I at least expected an apology for having me sit the airport waiting for a shuttle...

The hotel is very well-located just off one of the road from the main Cusco squares. However, it is in the middle of a club/bar area of Cusco, so on a Saturday night we hardly slept - it was 'boom boom boom' all night long, even when we took our taxi to the airport t 5:30am! For that, we wished the hotel walls were thicker, or had some sort of nosie-cancelling capacity. It really was very loud.||The rooms on the other hand were cosy, the bathrooms functioning with a good shower. They were however quite dark, and the breakfast was a minimal amount of bread, butter and a bit of fruit. That could definitely improve. I would commend the staff on being...

Hotel Royal Qosqo||||for a hotel in Cusco they charge a pretty high price per night compared to others, so with that you atleast would expect there was some kind of Wifi and basic standards in the room but there wasnt.||||The room was really dirty no interior other then a bed, transparent curtains so people could look straight in from the hallway, the wifi were not working, not even in the reception area. No hot water in the room and generally looked like an average hostel room you could have gotten way cheaper||||No one in the reception could speak english, and seemed hostile at best so all in all really bad experience i would never recommend anyone...