Ocean Reef Suites — Hotel in Miami Beach

The location is the best aspect of this place. It was easy to find and if you get a taxi from the airport, it's a doddle. ||Our accommodation was spacious and we might have been upgraded to a larger room. The bed was comfortable. The bathroom was old fashioned but clean and the shower was good. There was also a good, if noisy, air conditioner, indispensible in Miami.||The staff was helpful and they took a lot of trouble to fix our ceiling fan and light. for which we were grateful.||Free tea and coffee available, but only in the lobby area, which is typical of America. ||However, the property has a bit of an identity crisis. Is it a BnB, a hotel, or a serviced apartment? It is all of them and none of them. The apartment has lots of cupboard space but there is nothing in them, except for a few drinking glasses. There weren't any cups or mugs. There were a saucepan and a frying pan and some cooking utensils, but there was no cooker! How bizzare was that?! It looks like they had replaced the worktop but not the stove. The sink was incredibly small for a kitchen area - it wasn't even big enough to fit a dinner plate. ||As there was no kettle in there either, we had to go all the way to the recpetion to get hot water for a cup of tea. I think Americans are more tolerant of this than us Brits. We felt it was a bit of a faff. The photos showed toaster and coffee machine in the kitchen area, but they may have been put there for just for show.||We also wondered why the apartment had a tall table with 4 tall stools instead of just a normal dining table and 4 chairs. They reminded us of the 1980s.||Breakfast was a bit chaotic. It was a buffet, of sort, served in an area of the lobby. There was a waffle station which was popular and so it didn't take long for the place to fill up and becomse chocker. We couldn't be bothered with the waffles and so only had bagels, patries and yoghurt.||It definitely helps if you are have a good standard of Spanish of any variety to communicate with the servers.||We thought for what we had paid, we didn't receive a great deal. Yes, the stay was comfy, and we were in a touristy area. However, I will think twice before...

Well a lot of the reviews are true I just spend the night there a few days ago and the thing i hated was THERE IS NO PARKING LOT!!! They have valet parking but we sat outside and hour waiting on the guy so m boyfriend decided to walk to the parking garage and it costs $42 to park overnight which was $2 more then the valet but at least we had an in and out pass and it wasn't too far of a walk but if its raining like it was at check out time then you will be soaked. They don't do a good job cleaning they didnt even empty the trash can. The employees are very nice though and the location is perfect. But for the parking fee I could of upgraded to a much better hotel. We stayed in a suite the space was perfect but the bed was kinda thin and painful on my hips and im young only 27 and it was uncomfortable. The ac kept the room cold but it was chilly outside so not sure how well it would work during the summer because it kept clicking on and off which was hard to sleep because of that sound. Also the walls were paper thin you can hear all the bumps in the night. Im not one to complain I could handle all the other things but the parking was just such a headache, they had loading/unloading parking spots so you can park for 15 mins but people not even from the hotel were all parked there and they have no one to make those cars move for the residents so good luck trying to get your stuff out close enough otherwise you will have to walk a bit with all your luggage. But all in all it was a comfortable feeling but the hassle of parking ruins everything and sleeping was hard. Oh yea the view is an old alley way nothing pretty!!! Find another place with that money you could find a much nicer place. I will not stay...

I recently stayed here with my family of five and I wish I could give this place a negative-star rating. To start off, the place reeks of weed and the front desk staff said they couldn’t do anything about it. The weed stunk for so long in the rooms and the hallways because everything is carpeted. The front desk staff was rude and gave us false information: we were going to the beach so the front desk lady gave us an address of a place called Esteban’s Place that will give us two beach chairs and one umbrella for free. She told us to go to the corner of Ocean Drive and 15th Street and the place will be there. My family and I walked all the way there only to find out that it was actually on the beach, a bit farther than that intersection. So we wasted a good 15 minutes walking there. Once we got to Esteban’s Place, we found out that they closed at 5 pm. The guy at the hut told us that we should have been told the closing time, and once we brought it up to the front desk lady, she said she didn’t know about it and didn’t apologize. The package that we bought included the room fee and the chairs and umbrella apparently so when we asked to be reimbursed for the chairs and umbrella, she said she couldn’t reimburse us. The next morning for breakfast, they ran out of food within 30 minutes of being open for breakfast. As for parking, they have a private valet company that deals with parking so when the guy came to park our car, we couldn’t understand him since he could barely speak English. I strongly do not...