To the owner and manager of this restaurant,
I am leaving this comment because I believe you should be aware of how the staff in the dining area are being managed, especially if the owner and manager care about the future of this business.
On Tuesday, October 8th, around 8:10 PM (I recommend reviewing the camera footage), I was placing food into my basket when a staff member interrupted me, scribbling something on a white piece of paper. I politely suggested that it would be better to wait until the customer is done putting food in the basket before stepping in. The staff member didn’t apologized, when I lightly tapped their glove-covered hand and mentioned again that she should wait so customers can shop comfortably, she became aggressive, telling me, “Don’t touch me!” and that she had been trained to sue in such cases. I was shocked by this reaction.
When I asked for her name, she said, “You touched me, so it’s Elle,” while standing as if ready for a confrontation. As a restaurant owner and chef myself, I was deeply taken aback by the situation. My restaurant manager was also with me, and I was so upset that I no longer wanted to purchase or eat anything. I returned over $44 worth of items and asked to speak to the manager, but I was told there wasn’t one available.
This is the first time I’ve experienced something like this, and as a customer of over ten years, I’m now left with the feeling that I won’t be returning. The staff member was certainly not Korean.
If the owner and manager care about the future of this establishment, I strongly urge them to properly train their staff to avoid rude behavior and threats of lawsuits towards customers.
As a fellow business owner in the food industry, I have never left a review like this before, but this situation compelled me to do so.
I believe that while the work of the staff is important, it is more important that customers are able to purchase their food and place it in their baskets first. The staff’s work should not interfere with the customers’ ability to shop for their food.
The staff member in question was a short, thin woman with her hair tied back. She was shouting and acting aggressively while working. Additionally, the gloves she was...
Read moreDuring my visit to Woorojip in Korean Town, New York, I was pleasantly surprised by the diverse array of food options and the affordable prices. This establishment offers a unique dining experience where customers can select their desired dishes and pay at the cashier. Woorojip boasts an impressive selection of food, catering to various tastes and preferences. The convenience of having the food neatly packed in plastic boxes allows patrons to easily choose their desired items. This self-serve system adds a sense of freedom and flexibility to the dining experience. The affordability of the food at Woorojip is another noteworthy aspect. Despite the wide range of options available, the prices remain reasonable, making it an ideal destination for those looking for a satisfying meal without breaking the bank. It's refreshing to find a place that offers such quality food at an affordable price point. However, what truly sets Woorojip apart is the exceptional taste of their dishes. Each bite is a burst of flavors that leave a lasting impression. From the traditional Korean delicacies to the international fare, the food at Woorojip is a true delight for the taste buds. The combination of quality ingredients and skilled preparation creates a memorable culinary experience. The self-service system at Woorojip, where you can choose your desired dishes and pay at the cashier, adds to the overall convenience. It allows for a quick and hassle-free dining experience, perfect for those on the go or looking for a casual meal. If you're in search of a place with a great selection of food, affordable prices, and exceptional taste, Woorojip in Korean Town, New York, is the place to be. The self-serve system makes it easy to choose your desired dishes, and the flavors are sure to satisfy your cravings. Don't miss out on this hidden gem that offers a convenient and flavorful...
Read morelately, i have been in the vicinity of Ktown and have been at Woorijip bc it is convenient and the prepared foods there are consistently good. the layout of things is pretty simple: seating in the front, registers toward the front, stacks of shelved boxed food neatly organized, refrigerated units of drinks and cold eats further back and further seating in the back. this place is super clean, always brightly lit, and has a simple welcoming vibe to hungry masses on west 32nd st. you can dine in here if you got the “jab” as they have a couple of tiny microwaves to warm up your food OR you can simply takeout. it’s basically cafeteria style eating in a neat organized tasty way. this is also a great way to intro noobs to Korean food: 1) bc there’s a good amount of variety of foods and sizes and 2) bc the quality is good and consistent.
sometimes, i just come here to pick up a side of kimchi as i am kinda an addict to this pickled eat as a side when i make dinner. other times, when i am too lazy to cook—the boxed varieties of Korean foods and other Asian eats hit the spot. recently, i had the clean rice noodles with bulgogi & spinach. the flavors are just what i wanted: savory, a little sweet, a little spicy, and full of comfort. the bulgogi is obviously shaved in—no big pieces, but it works bc this is a simple dish. while the packaging makes it seem small—this is an ample serving when it comes down to it. trust. boxed meals range from $5-$12—the rice noodles with bulgogi was $7 + tax. there are also a variety of smaller dishes like soups and sides in the $2-$7 range. choose your own adventure!
the staff are pretty nice and have been hospitable even when the lines are long and it is super busy. and trust me, it’s always busy in Ktown, just try waking through any time of...
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