SPOT ON 723 Hai Dang Homestay — Hotel in Hội An

Avoid this homestay! ||My stay at Hai Dang homestay was very ordinary. English is not widely spoken in the house which can make things very confusing. As it is a homestay you are staying is the same house of the hosting family and are subjected to the noises from them. We were woken up every morning by someone coughing up phlegm at 5 am and then all of the cooking noises from the family as they begin their day. We were also locked out one night and had to call the family to let us in as the key you are given does not work in the front door. The owner also does not know personal space and let herself into our room without knocking when we were in it and basically forced us to check out at 9am when the stated checkout time is 12pm (lunch time). The room is big, the bed is okay. None of the toiletries advertised were available in the room. Had to ask the owner for a bin for toilet paper by acting it out and then had to leave it in the hallway so it would be emptied. The door to the room had large glass panels on them which let in light from the hall, making the room very bright at night. I was a little afraid to turn off the lights in case someone else returned later to the homestay and required them. The shower had very little water pressure it was unable to come out of the shower head forcing you to shower by sitting on the floor under a tap. The basin in the bathroom was about to fall off the wall and had broken away from the drain meaning it basically drained to the floor wetting your feet each time you used it. The shower towels provided were the size of a postage stamp and were not changed the entire length of the stay (4 days) and ended up with a very musty smell. With the limited English it was hard to arrange for new towels. The fridge was very mouldy and we did not want to use it. The included breakfast was 2 eggs, 3 slices of tomato and cucumber and a baguette. The eggs were rather tasteless, you would be better eating out for breakfast. We asked to use the bikes at the house and then at checkout we were charged 30k dong per bike per day which was never said during the process of borrowing them. Many other homestay offer free bikes. When questioning this it was very difficult to determine it was for the bikes due to the limited English. The bikes were in such a state of disrepair they were not worth the money. You could rent new bikes down the road where you could negotiate the price. With little English it was hard to negotiate the price after you have already used the bikes. The homestay is located close to old town which is convenient. At US$10 per night I did not feel this place was good value and would not recommend it. You can find other places in Hoi An for similar prices with...

Avoid this homestay!

My stay at Hai Dang homestay was very ordinary. English is not widely spoken in the house which can make things very confusing. As it is a homestay you are staying is the same house of the hosting family and are subjected to the noises from them. We were woken up every morning by someone coughing up phlegm at 5 am and then all of the cooking noises from the family as they begin their day. We were also locked out one night and had to call the family to let us in as the key you are given does not work in the front door. The owner also does not know personal space and let herself into our room without knocking when we were in it and basically forced us to check out at 9am when the stated checkout time is 12pm (lunch time). The room is big, the bed is okay. None of the toiletries advertised were available in the room. Had to ask the owner for a bin for toilet paper by acting it out and then had to leave it in the hallway so it would be emptied. The door to the room had large glass panels on them which let in light from the hall, making the room very bright at night. I was a little afraid to turn off the lights in case someone else returned later to the homestay and required them. The shower had very little water pressure it was unable to come out of the shower head forcing you to shower by sitting on the floor under a tap. The basin in the bathroom was about to fall off the wall and had broken away from the drain meaning it basically drained to the floor wetting your feet each time you used it. The shower towels provided were the size of a postage stamp and were not changed the entire length of the stay (4 days) and ended up with a very musty smell. With the limited English it was hard to arrange for new towels. The fridge was very mouldy and we did not want to use it. The included breakfast was 2 eggs, 3 slices of tomato and cucumber and a baguette. The eggs were rather tasteless, you would be better eating out for breakfast. We asked to use the bikes at the house and then at checkout we were charged 30k dong per bike per day which was never said during the process of borrowing them. Many other homestay offer free bikes. When questioning this it was very difficult to determine it was for the bikes due to the limited English. The bikes were in such a state of disrepair they were not worth the money. You could rent new bikes down the road where you could negotiate the price. With little English it was hard to negotiate the price after you have already used the bikes. The homestay is located close to old town which is convenient. At US$10 per night I did not feel this place was good value and would not recommend it. You can find other places in Hoi An for similar prices with...

This is a Homestay, not a hotel and not a hostel. This is a traditional multigenerational Vietnamese family. Granny 2, grandpa, husband, wife, and 2 children. The family lives on main floor and they rent out rooms on the upper floors. The only one that speaks English is the mother. She speaks very good English, is super nice and eager to please. She is the backbone of the entire family and Homestay. Without her nothing would function. Incredibly hard working woman. The grandmother's don't speak English and either can't read or can't see, so good translate won't work with them. Most communication needs to go through the mom. But all are very nice if you acknowledge them and smile and reach out. They will also. But they will also go about their day and ignore you if you don't make an effort with them (the granny's). But I found them to be so so lovely. The Homestay and the rooms are basic but have comfortable beds, cold air con, hot water, despite what other have said, this Homestay is very clean and doesn't smell bad, they clean everyday, there is TV, and balcony. The price includes a fried egg and Banmi breakfast every morning, made fresh when you wake up and come downstairs and ask for it. It's a kind and lovely gesture. We ate it in the backyard overlooking the river every morning. The host often comes and sits with us and talks, she taught us alot about the traditional structure of Vietnamese family and I realize how hard she works and how she is the backbone of the family. If she isn't home, the granny will try her best to help you. But you may need to wait for the mom. She just went to the market and will be back. Always happy, always willing to make you happy and help whenever she can. Such a lovely place and lovely family. They lock the front and back gate at night. But you have a key on your keys and if you communicate with her, she will accommodate any late nights you have. She also allow us to park our motorbike on the front porch inside the locked gates. Not that there was any security issues but it's nice gesture. If I am ever in Hoi An again, I will surely stay with her again. This is alot of value for the very reasonable price she charges and will always work with you. I think most of these negative reviews are unfortunate misunderstandings of poor communication and not understanding the cultural family dynamics. You can't expect people that don't speak your language, can't read or see to be able to communicate with you the way you want. But given the chance, they are very pleasant and kind people. You won't be disappointed in...