Brunello Cucinelli — Local services in Paris

A disappointing experience. I was sold a white and orange striped shirt a few weeks ago at the Montaigne store. Upon washing the shirt (delicately and per instructions), the orange coloring irreversibly stained the white stripes into a yellowish color. When I brought the shirt back to the store, the store manager first disputed the fact that the white color had turned yellowish, only acknowledging it after I insisted and showed him the shirt under a light next to another identical brand new shirt he had in the store. He then refused to exchange or refund the shirt, claiming the store simply never had had problems with its shirts in his 11 years of service there. Recommend you avoid this store. This is not the type of unhelpful behavior or commercial attitude you would expect in a store of...

My wife and I were on holiday in Paris and stopped into the boutique and ended up spending over an hour. The staff was very helpful and pleasant. I ended up buying an overcoat and needed the sleeves shortened and they we able to have it done within 24hrs and they personally delivered it directly to my hotel. I am spending more time in Paris for business and will certainly...

Une qualité de service déplorable Le vendeur n’a aucune chaleur On lui pose des questions on le dérange il répond de manière agressive. Gros manque de professionnalisme surtout aux prix des produits. J’ai énormément acheté pour moi ma famille croyez moi nous allez nous perdre un...