We had an outstanding experience at Bottega Veneta on Avenue Montaigne, thanks to Fatima. From the moment we walked in, she immediately understood what we were looking for and guided us with, patience, professionalism, and warmth. She not only offered thoughtful advice on various pieces but also took the time to help us with the personalisation of an item.
As a person who speaks both English and French, I sometimes find it difficult to find direct equivalents of certain words in either language so I was appreciative of her ability to switch seamlessly between the two, making the entire interaction smooth, clear, and comfortable. Fatima showed deep product knowledge, presenting options we hadn’t considered and helping us make decisions with confidence. Her attentiveness, humour, and positive energy made the experience enjoyable and memorable.
The boutique itself is elegant all throughout. The men’s collection, also worth mentioning — set upstairs, the space was bright, and significantly more spacious than expected. It’s beautifully laid out in a way that feels both luxurious and inviting, perfectly complementing the level of client service offered.
Once again, we walked in with only a few things in mind, but Fatima’s guidance and enthusiasm made me leave with more than we had anticipated. Experiences like this show why Bottega Veneta continues to stand out: it’s the dedication of staff like Fatima who elevate the brand, create a genuine connection with clients, and make the products even...
Read moreI visited this place during my trip to buy a ring to propose to my girlfriend. I wanted to surprise her, so I had to secretly purchase the ring while she was away for a moment in the restroom. Within a short time, the staff at Bottega Veneta completed the purchase flawlessly and even prepared all the necessary tax refund documents, discreetly handing everything over to me without her noticing. Thanks to their efforts to keep everything under wraps, the surprise went perfectly, and I successfully proposed with the ring. I’m truly grateful to Olivier and the other wonderful staff member whose name I didn’t get to ask — thank you for creating such a special...
Read moreThe best customer service by Olivier, he knows a lot about Bottega and made us feel very comfortable! The store has a very luxe feel, and you are focused in the experience, very different from other designer stores in the area. Had a great time shopping at Bottega Veneta and so excited to...
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