Le Labo — Local services in Paris

We stopped by today to try out some fragrances and had such a lovely experience thanks to the salesperson MJ’s competent and welcoming guidance. I could feel that the priority was informing me and helping me make the best choice, making sure I can go home with the product that will make me the happiest, beyond just selling me something. Experiences and people like this create lasting, trustful relationships between customers and brands. I can’t wait to make up my mind after finishing my discovery size bottles and go back for a full bottle...

An incredible experience ! I've been wearing my usual perfume for 10 years, and I wanted change. A friend told me about Le Labo, which I didn't know. I went to the store on Rue marbeuf, on his advice. I remember a very good warm and friendly welcome, a saleswoman who listens and is very helpful, attentive to the slightest request. They knew how to advise me and find the perfume best suited for me. Thank you, I will come back with pleasure and will talk about you and your perfumes...

The salesgirl was extremely rude . I was smelling the fragrance and placed the bottle at the wrong spot . All this while she was attending and talking to another customer and aggressively put the bottle back at the designated spot . No pleasantries exchanged at all. We left … This happened on the 9th of September 22 approx at between 5-6 pm to be specific . Your perfumes are great but customer service specifically at this location is much to...