BVLGARI — Local services in Tokyo

Had a great time here. We were graciously served by Bvlgari Sales experts Ms Numata and Ms Cai, and we definitely enjoyed the atmosphere and hospitality in this store.

Ms. Numata professionally introduced and helped my wife to try on the Diva's Dream necklace and gave practical advice. Despite the card payment was disrupted twice, they still patiently and nicely assisted us. Our faith in Bvlgari was finally restored after this marvelous shopping experience at Bvlgari Ginza Tower. (If you want to know why you could read my comment on Canton Road store in Hong Kong)

Highly recommended, every staff were trying their best to provide a state-of-the-art shopping experience instead of solely working for their salary and bonus, 💯...

My experience at the Bulgari flagship store in Ginza was nothing short of captivating. This brand continues to mesmerize me—their designs and overall concept resonate deeply with my personality. I’m especially in love with the Serpenti collection—its elegance feels both royal and daring, feminine yet powerful, with a beauty that quite literally takes my breath away. Each visit to Bulgari in Japan has been exceptional, and every purchase has brought me joy. It’s a house that understands timeless allure, and I will most certainly...

Very disappointed with the customer service at this particular Bulgari store in Ginza. I purchased a bangle and ring from an associate named Yasuharu - the bangle was small and I asked for a bigger size and they said no exchanges which is surprising and disappointing. I shop at Cartier and Van Cleef and get nothing but exceptional customer service. I will no longer purchase anything...