ISLAND HOPPING KOTA KINABALU — Local services in Borneo

We are a group of 6. Arrived at 9am and went to counter no 10, company name is classic (first at the entrance) to purchase our tickets. The guy Farul at the counter told us to go at the jetty to collect our life jacket and beach mat from their crew wearing orange t shirt. We went as told but and asked crew with orange t shirts but was surprised it wasn’t them. Apparently each counter is a different company and have different crews. Finally after asking many other crews then we managed to get to the correct crew and they were not even in orange t shirt. We were given life jackets, snorkels and beach mat however the beach mat was in rotten condition ( it was almost torn) so we requested to change and the crew told us it was the 2 last one. He however went back to check in his store after we made a fuss and came back with a better one.

After collecting our gears we were told to sit and wait for the other crew to call us to board the boat.we waited for about 10 minutes and then came a crew (not wearing any company t shirt) to only come and tell us we will have to wait for another 20 minutes.

I find that the system was unorganised and found that some life jackets are in bad condition (old and torn) however was still given to customers. The system should be improved so that visitors are...

They been ponctual going to all 3 island. The island are nice but a bit durty in the water and on the beach. Unfortunately nothing explained and no sign saying to not walk on coral. So many local wear shoes and walk on coral. The good point is we saw local collect plastic Becarefull , at the company desk they sell you the ticket with return 4pm but they tell only After that depending of the weather condition they can ask you to leave...

Very easy deal with this agency @sunny rainbow tours & travel.. the agent was very helpful, tolerant & very supportive of what the customer needs.. we were able bargain at cheapest price for island hopping, banana boat & parasailing activities.. our family had fun with this trip.. keep it up Sunny Rainbow tours & travel agency !! 😁👍🏻 very...