After three days of skiing and my toe nails hurting I decided to go into BCS to get a consultation. I was promptly greeted by Miller. I explained the issue I was having and he immediately told me to take a seat. After a few minutes of making sure my boot fitting was proper. He told me that everything looks fine but he can heat my boot liner to expand it a little bit if I had 10 minutes. As we waited he chatted with us. When the boot liner was placed back in the boot, it was instant relief. I thanked him and asked how much I owe and he said it was on the house and I could even come back the next day for one more heating if needed! What an...
Read moreAvoid a tune here at all costs!
Dropped my skis off two days ago for an edge grind and wax. Picked them up yesterday, and noticed no difference whatsoever in the sharpness of the edges, feeling with my hand they felt dull and rolled over. Took them back to the shop and the tech agreed they felt dull so they were nice enough to take them back in and allegedly regrind. Picked them up today and guess what - still dull. Maybe a hair better than when I first dropped them off? Maybe not....
Two stars for good customer service and attempting to make it right, however now I just have less material on my edges and nothing to...
Read moreWorked with Brian to find a new pair of boots and had a great experience throughout the fitting and dealing with a warranty issue. He was very knowledgable, friendly and just a great guy overall. I could not have had a better fitting experience, looking forward to using these new boots for season to come. Highly recommend Brian and his whole team of...
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