I don't have enough words to express how much I appreciate the exemplary professionalism of this dental practice. Everything about my experience has been nothing short of wonderful. As someone who hasn't had the opportunity to visit a dentist in some years, I felt immediately comfortable and welcome when I stepped into Capstone.
Meghan at the front desk was so sweet and assisted me with any questions I had about their process, paperwork and all matters financial. First impressions are important for any business and after a few seconds of interacting with her, I knew Capstone was a special place and a cut above the rest.
The dental assistants all had lovely personalities and helped me feel comfortable throughout the Xrays, diagnostics, cleanings etc. Desi especially was so genuinely awesome. I felt like I was just chatting with a friend as she worked with me.
Dr. Snipes is such a lovely person. His charisma eased my anxieties about some of the procedures we'd be undergoing. He was incredibly patient, educated me on everything he was doing before we started and during as well. He effortlessly painted me a picture of what to expect.
I think the most impressive thing to note was the fact that the way that he (and his assistants) practices is so GENTLE. I've never been to a dentist who has made me feel zero..yes literally ZERO discomfort. I'm personally a bit squeamish with my teeth, but when these talented professionals were working, I almost feel asleep. I was so comfy! You can really tell how experienced and attentive he is as well as just how much he loves what he does. It's easy to say this practicioner cares about his patients and wants to improve the quality of their lives. Truly outstanding.
I'm writing this after my second time back. I have some more dental work to tackle and at this point, I wouldn't trust anyone else but Capstone to take care of me.
Thank you all for your time, effort and expertise. I'm so beyond happy.
This is how healthcare should be.
All my sincerest...
Ā Ā Ā Read moreMy recent experiences at this dental office have been among the best I've encountered in my life, setting a new standard for what I expect from dental care. The office excels in creating an environment where trust and confidence are not just words, but principles that are evident in every interaction and procedure. This is achieved through their commitment to leveraging advanced technology for both care and diagnostics, ensuring that patients benefit from the most up-to-date treatments available.
What truly sets this office apart, however, is their ability to demystify complex medical concepts, making them accessible to everyone. The staff's approach to communication is clear, concise, and designed to engage patients in their own care, empowering us with knowledge and understanding of our dental health in a way that is rarely seen in the healthcare industry.
The professionalism of the staff is unparalleled. Each team member, from the receptionist to the dental hygienists and the dentist themselves, is calm, kind, and knowledgeable. Their collective demeanor contributes significantly to the overall sense of calm and assurance that permeates the office. The quality of interpersonal communication and the evident cohesion among the staff not only enhance the care received but also contribute to a genuinely pleasant experience.
In summary, my visits to this dental office have been exceptional. The combination of advanced dental technology, exceptional communication, and a highly professional staff creates a dental experience that is not just about maintaining oral health, but about fostering a positive and educational environment. This office is, without doubt, a remarkable place for dental care.
I was practically taking a nap at one point from how well cared...
Ā Ā Ā Read moreI have to say that I was very impressed and pleased with the service I received today at Capstone Dental. After moving to Columbus, I was desperately overdue for a cleaning and a check up. They were able to get me in and made the entire process simple and easy. Even from the texting back-and-forth of information and providing links to fill out forms the process was simple and seamless. My dental hygienist Andrea, was incredibly professional, fun it made the experience enjoyable. She was extremely knowledgeable and answered all of my questions while talking through all of the different options for my care. Dr. Thomas Sarko saw me at the end of the visit to evaluate next steps and he was incredibly professional and kind as well. Dr. Sarko, Andrea, and all of their staff provided a great first experience and I look forward to meeting with them again for my future needs. Regarding COVID-19 there was a questionnaire which was filled out during the initial online paperwork regarding current status and health, which was seamless and expectations clear. Safety precautions were followed all throughout the visit with mask wearing. I only took my mask off during x-rays and while in the chair. I felt very safe and observed that the environment was adhering to COVID-19 guidelines. I definitely recommend this facility and thank all of your staff are making my first...
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