Regus - Dallas - Downtown Republic Center — Local services in Dallas

DO NOT SIGN ANY AGREEMENT OTHER THAN A MONTH TO MONTH. Why? Once you sign an agreement with Regus they are unwavering on forcing you to pay for the entire program even if you are not happy. Second, account services is only email, no one will call you to assist. It took 17 days to get my account activated due to tech issues. I told them I was on a tight timeframe and had to go with another company. I explained all of this and they simply stated "You signed a business agreement and are liable." even though they did not execute on their end in a timely fashion. Now I am out over 700 dollars and will not even be using the service. Here is an exerpt from the emails they send. Please understand you may proceed with the termination as per the previous explanation. For an early termination, we hold firm to the agreed-upon service dates in our agreements. This is a business commitment.

I apologize if you are not completely satisfied with your experience with us in any way. We can explore how to use the remaining months left on your agreement to your best advantage if there are changes happening which would better serve your business by receiving support from us differently. And note any amendments in your agreement can be done by the local centre, not the Account Help Desk.

So please do the termination request through your online account.

And should you require further assistance, please raise a new query through the help section of your online account.

Thank you for your...

So far so good. We are a start up not expecting to launch until Feburary 2021 so all we needed was an address for now for legality and business filing purposes. From day one each person I've encountered via phone, email, or text have been friendly, professional, and informative! I'm a visionary so prior too signing up my daughters and I took a ride by the facility down town Dallas - once late at night, and once during business hours closer to closing time, just to get a feel of the surrounding area. It's down town Dallas so yes, you will see an occasional homeless heart in the area, but its overall beautiful and I can't wait until we grow into our very own office space next year as accounts grow. City transportation including rail is literally right across the street on the corner. SUPER huge plus for new hires in the future that may not have transportation to and from Downtown. I've been there before so I UNDERSTAND... Also, big plus for the Community Manager Raquel for allowing me to take care of everything remotely while my family and I slowly recover from COVID19. I was skeptical of all the negative reviews but considering I've worked in many professional roles prior too becoming an employer myself, I know negative reviews will ALWAYS make it's way online before a positive review would. So taking the time out to write a positive review for my new business home address is the least I could do. So far I'm a happy camper. Happy...

If you are considering using their virtual office or mail handling service... DON'T. They will straight up scam you. They will charge you for service and not forward the mail you pay to be forwarded. For months they have not forwarded me my mail. I caught them red handed after multiple letters with tracking were delivered and they did not forward it to me. I also had a friend send a letter to my leased mailbox and Regus, "Return To Sender" on the letter after holding it for some time instead of forwarding to me. The customer service is equally as horrible. Once contacted Regus they refused to credit me for the months they did not provide me with my service. On May 26, the manager, Hailey Gonzalez, told me she would overnight the mail at Regus cost and guess what.... SHE NEVER DID. She straight up lied or was too lazy to fulfill on what she promised me via email. AVOID REGUS. BELIEVE ALL THE...