White Gown Workroom — Local services in Dallas

I took my princess dress about 4 1/2 months before my wedding day. When I first walked in Debra did not get up to greet me, she glanced out of her glasses from her desk and said "Your dress is hanging up, you can go put it on, let me know if you need me". This is my FIRST encounter with the lady that is altering the dress for my WEDDING day. My mother and wedding planner were actually on their way and I wanted to wait on them to help me with my dress. I was very emotional from the dry greeting in the dressing room, my mother had to calm me down when she got there. Within my 4 fitting appointments, She took it upon herself to ask me MULTIPLE times "Is this this dress you initially wanted? You wanted a big dress?" as if my dress was not nice, or too difficult of a task for her, or as if I had chosen the wrong dress. I stated multiple times "this is exactly the type of dress I wanted". I am a very positive person so I remained positive throughout the entire process. Fast forward to my final fitting for my bustle (my dress was very large with many layers), the fitting went fine and I would be picking the dress up the very next week 1 day before wedding day. I went to pick my dress up that day at 11am(one day before wedding day). I did not try it on and pick it up, I tried it on... she forgot to bustle some layers, we left had lunch, I came back to try it on, she still missed some layers, I came back for the third time around 3-4pm to get my dress and she was STILL sewing on it. I put my dress on around 3-4 times that day which was extremely unnecessary and unprofessional, my dress should have been done. Finally, she was done. Initially we were told the price could range up to 800$ for alterations. I never had an itemized detailed receipt of what I was being charged for. I ended up paying around 1,200 for alterations, and a veil. She did not apologize for taking up our ENTIRE day. We had to cancel appointments and we were rushed doing other tasks including taking my dress to Lewisville to get it steamed because she simply did not offer to steam my dress which should be included in such pricey alterations. We had to pay her before we took the dress and she made that clear. Debra was not as professional as she should have been. I do not recommend her to ANY bride, especially it being such a delicate time in their life. On wedding day, My mother and planner constantly had to bustle my dress throughout my reception, it was very embarrassing and I was very upset. My dress was beautiful but she ruined the bustle and could not do it effectively. We wasted...

Debra was referred to me by someone I used to work with. It had come up that I was going to be going wedding dress shopping and she told me that White Gown Workroom had a great selection of unique dresses and to make sure to check them out. I was able to book an early appointment with Debra before others that I had lined up the day we were going (my Mum and Maid of Honor were flying in from out of town so we had back to back appointments booked). Debra asked what type of gown I thought I was looking for and what my budget was and what size I typically wore in street clothes. She gave us a minute to look around the shop and pull out some options and also pointed out some she'd recommend. She encouraged my Mum, MOH and MIL look around as we were getting into the first dress. Everything was very relaxed, didn't feel rushed at all. I tried on a gorgeous, completely beaded strapless gown that would have been WAY over my budget anywhere else, it was stunning and fit like a glove. She said it was a designer sample that they decided not to mass produce and I was the first person to try it on. The only thing holding me back was that I really wanted a gown with sleeves, she suggested a lace bolero jacket and as soon as I put that on I knew I had found my dress! Luckily the only alterations I needed were hemming and a bustle. Debra stored my dress there and I started coming in for alterations about 2-3 months before the wedding for fittings. The alterations went very smoothly and I was always shocked with how quickly she pinned! She has a beautifully curated collection of gowns that is always changing, she was always professional and great at making you feel comfortable and at ease. If you are looking for a wedding gown - go pay...

As a first-time wedding dress shopper, I didn’t quite know what to expect—but from the moment I walked into White Gown Workroom, I knew I was in the right place. The experience was nothing short of magical, and that is largely thanks to Debra, who was absolutely incredible throughout the entire process.

Debra's warmth, attentiveness, and deep knowledge made me feel instantly at ease. She took the time to truly understand my vision and brought it to life in a way that exceeded all expectations. Her focus never wavered—she made me feel cared for, heard, and celebrated, which is exactly what every bride hopes for in such a special moment.

The selection of dresses at White Gown Workroom is breathtaking. I mean... gorgeous! Every gown felt unique, refined, and crafted with love and artistry. It was so hard to choose because each one was more beautiful than the last.

One of my Maids of Honor joined me, and Debra made her feel just as welcome, inviting both of our thoughts and emotions into the process. We laughed, swapped stories, and even shed a few tears—it was a day I’ll never forget.

I cannot wait to walk down the aisle in a White Gown Workroom creation. If you're looking for a personalized, heartwarming, and joy-filled bridal experience, this is the place. Thank you, Debra, for making this such a beautiful chapter in my wedding...