Alcove Wine Bar — Restaurant in Dallas

I rarely ever leave reviews of establishments, but in this instance I feel that I absolutely must. Last night my husband and I went to have a glass of wine at The Alcove. We live in State Thomas and the wine bar is just down the street. The entire experience was terrible. It was unclear where to order and when I went inside to order, the atmosphere and folks at the bar were ICY COLD, VERY unwelcoming. Everyone knew each other's names which is awesome, but if they didn't know you, you might as well be invisible. They acted inconvenienced and annoyed when I tried to order. Then the bartender asked for my ID and she proceeded to scrutinize it and check the name also on my credit card. That's fine but I'm 33, not sure why the intense scrutiny. After I ordered they took their time getting the drinks as I awkwardly stood there waiting. How does this place stay in business? Please, just be kind to people... is that too much to ask? I'm so disappointed because I wished that it was a good experience because this place has so much amazing potential!!!

To the owner(s) of The Alcove, if you consider yourselves a neighborhood bar then maybe try to be welcoming to folks other than your "Cheers crew." I feel embarrassed for you all and how you run your business. I know you've certainly not gained my business or my...

The bar tender is the rudest guy I have ever met. Upon entering, the bar tender Mark was not very welcoming, and seemed as if he was sort of making fun of me with his everyday guests. Everything was okay from there because I sat outside for a little bit, but then I returned inside to complete some school work. Upon certain guests coming in, he then began closing every blind and all things down in our faces. When the customers stated that the place closes at 12am online, he then said that sometimes they close way earlier and that they weren’t ordering anything anyways???? Are you kidding me? Then the customers stated that they did not like his service and that they were going to complain. Mark kept responding okay over and over again extremely nonchalantly, and acted like he didn’t give two damns who’s business he is destroying, because at the end of the day, he still gets his little paycheck for treating people like that. It’s extremely disappointing, because I live outside of Dallas and this was the first coffee+wine shop I come to try…and that is the experience the owner wants customers to have? No...

We had my bridal shower here on a Friday evening in August at 7:30pm and the owner let use most of the seating area inside. We invited 40 and only about half showed up, typical! Phil the owner was very accommodating and allowed for us to bring our own food and drinks. All we had to do is spend $250 and not bring pizza, since that is what they specialized in. We preordered the wine bottles and ordered 5 pizzas when we got there. The pizza was absolutely delicious! The only problem was they only had limited ingredients, pepperoni, sausage, mushrooms and giardiniera. We had to order cheese and mushrooms for the non-pork eaters. Luiz, the bartender was so awesome and very down to earth. The other owner, Jason seemed like he got a little annoyed with us at one point. Parking is limited in the street but there is a parking garage in the back for residents in the area. The bar in located near lots of residences so there were lots of locals. During the day they have coffee until 3pm, reminds me of Central Perk...