As a resident of the neighborhood, I have enjoyed the convenience of shopping at this Target since the day it’s doors opened. So much, that I attended a court hearing in favor of this Target being granted a license to sell adult beverages on behalf of the community since Target provides fair pricing, compared to the only other store in the general area which is highly over priced.
Although I do not expect my commitment as a consumer to be understood by the staff due to this locations high turnover rate, I do expect that the staff adhere to Targets policies which are to encourage an enjoyable shopping experience for all customers who intend to make purchases or compare prices and products.
Which is why it disappoints me to share my embarrassing experience of unnecessary harassment I endured by the store directory Mike who insisted on displaying unprofessional behavior towards me, following a rude remark he made to me upon entering this store, which was disrespectful and uninviting.
Unsure of his comment, I acknowledge to him that I wasn’t sure of what he meant and that perhaps a polite greeting may have been more appropriate.
Rather than let his comment disrupt my shopping experience any further, I proceeded to find the items that I was searching for.
After a short amount of time had passed, the same employee (Mike) approached me while I was at the back of the store in the frozen foods section. He proceeded to tell me that he has made the decision that I may not complete a transaction today and instructed me to put my items back and exit the store.
Due to being confused about his reason to single me out, I asked what is causing him to enforce such aggressive behavior so that I may understand how I may have been able to avoid these unnecessary interaction. He ignored my concern and asserted his authority while insisting that failure to cooperate will result in him calling the police.
Feeling as though this was a form of harassment, I attempted to walk away from him and seek for another staff member to help me understand what was happening.
Anxiety overwhelmed me as I was not able to locate another manager to speak with. Finding no reason to tolerate his behavior, my conclusion was to ignore his arrogance and proceed to the self checkout. As I attempted to scan my items, he then finds it necessary to reach over me and cancel my transaction. At this point I am appalled and I approach the register attendant to explain the matter. This is when Mike instructs the staff member not to assist me. As I walk away I approach security and ask that they please explain what is going on. Mike interferes and instructs security to call the police. At this point I made it known that I would wait for the police so that I could make a report about his behavior in case this type of harassment has been or may have been experienced by other shoppers.
After having waited a while and feeling down right embarrassed and defeated, I made my way towards the exit and Mike proceeded closely behind me and followed me outside, where he told me I am no longer welcomed back ever again. I attempted to plead with him to help me understand and I provided an apology for whatever I did which caused him to be so outrageous. Mike never explained nor accepted my apology.
Upon arriving home empty handed, my fiancé was shocked to hear that I was not allowed the same shopping experience as everyone else, and we decided to file a complaint with the corporate offices.
Thankfully corporate advised me that they would investigate and they assured me that I could continue shopping at this location without fear of further harassment. With confidence that this would cease, I returned a few days later to purchase other essentials.
Unfortunately I found myself again being approached by Mike and he singled me out to state allowed that I was unwelcome. The embarrassment and harassment resurfaced my anxieties and to avoid further cruelty, I complied and left. Immediately I called corporate to file another report and I was advised his behavior...
Read moreVisited Denver Colorado, stayed in a nearby hotel for the week into the weekend and on 3/14/ 24 we stopped by the target closest to the 16th street mall, day of the winter storm and was sadly racially profiled. The store cop followed us around and approached us inappropriately asking if we needed help, which we were confused because we were looking around and shopping just as everyone else. As we checked out and left the store two store cops stood at the door and stared us down. As two successful African American individuals who spend endless amounts of money with target we found this strange behavior to be extremely unacceptable, but please be aware that you have people working within and for this company with prejudice hearts and it has to be stopped. We are aware that in the area you may not often see diversity but this is 2024 and it is a thing .
Moral of the story, watch who you profile because we may have looked not too pleasing to you but you have no idea the careers we hold that can impact the reputation of this locations/and or the unwelcoming employees working...
Read moreBEWARE: The prices are 10% higher at this store than the other target stores which can add up quickly depending on what you're getting and/or how much you're getting.
I live downtown within walking distance of this store and was so excited when they initially opened several years ago. But now I never shop at this location and go to and/or order only from the Edgewater location due to the significant higher prices. This was not the case in the past where all the pricing was the same at all target locations.
And note this is even when you order to ship to your house which in my mind shouldn't matter which store you have selected on the website, make sure "your store" is selected on a store other than this downtown one.
Try it, no matter if you are picking up the order or shipping directly to your house, change the store back and forth between the downtown one and another store such as Edgewater and be sure to refresh the web page after each time you change the store and see all the prices change for...
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