Why and how could you go anywhere else for all your fine jewelry needs?
I had recently inherited my grandmother's original wedding ring, which featured a garnet center stone. I intended to replace it with a diamond and have the garnet set into a yellow gold bezel pendant. Stan presented a stunning array of diamonds that he believed would complement the ring beautifully, along with a lovely band that would enhance its overall appearance. As Stan shared his expertise, the experience went beyond a typical jewelry purchase. He created a meaningful and nostalgic atmosphere, reminiscing with cherished memories of our loved ones passed, making the entire experience feel like a reunion. His exceptional service has earned him lifelong customers. It was our first experience, but it’s clear as to why my husband’s family has spoken so highly of them for years. We are now very proud to be a second-generation patron of...
Read moreAfter seeing the great reviews and needing my daughters ring resized I thought I should call them. I was shocked at the way I was treated and decided I should let others know this place gives very poor customer service! I just called to get my daughters ring sized down at the most half a size. (Her ring was bought through Costco for a great price!) He immediately acted like he didn't want my business as soon as he asked if I'd bought the ring there. He said it would take him a half hour of work but he couldn't get to it for 5 days! We are his last priority since my ring was not purchased at his shop! He would put it behind anyone that bought their ring from him! Wow, a customer is a customer and I told him I wouldn't be telling people that over the phone! If I could give no...
Read moreI went to Stan and asked him if he’d make a custom wedding set for me. I knew exactly what I wanted, and knew the price point I wanted to stay in, and Stan worked with me. Both he and Rob helped me design it and nothing was done unless I signed off on it, every step of the way.
Stan and Rob worked with me, talked shop with me, talked family with me, bent over backwards for me, and delivered the most gorgeous piece I could imagine.
They earned my business for life because they earned my trust, respect, and friendship.
I’ll never go anywhere else for jewelry other than Ingram’s, because I’m told the truth with zero puffing, and I’m treated like I’m their most important customer. I imagine that’s how everyone else is treated as well, but I’ll still pretend I am their...
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