We had just gone into the store to have a look around had no plans to purchase a hat. However, after looking around at such beautiful hats, I had to try a few on. Maria was an excellent source of knowledge and was so very kind not trying to sell us anything. She was a pleasure to work with, and although I almost purchased the hat, I decided to think about it as it was quite the investment. The following day I went back and although Maria was not working, I had texted her to tell her I was going to purchase it and when I went to the store, she told me I would be working with Alex who was also a delight to deal with so I purchased my hat and I couldnât be happier with not only the hat itself, the fact that itâs so well-made and so beautiful but with my fabulous sales managers, both Maria and Alex - thank you...
   Read moreMy experience with JW Bennett was fabulous! From explaining the pros and cons of each style, and trying on many hats, I was able to find my perfect size, and perfect hat. Then for the fun part - the hat band! My hat had a stitched cloud and Teton range on it already, so I didnât need too much extra. I was able to try on several hat bands to compliment the hat itself, and settled on two beaded ones to switch out. If you wish, they Will even add a stitch to the band to be sure it wonât fall off, (as I leaned the hard way when one of mine disappeared during a TSA screening.). I enjoyed the experience so much that I brought both of my sons girlfriends who live in Manhattan in for the custom hat experience, when they...
   Read moreCanât recommend JW Bennett enough! Maria was a gem and helped me pick all the best options. She was very patient and fun to work with.
This was my first time buying a custom hat or a cowboy hat. So I did a ton of research and went to all the other hat shops in town. Their hats are by far the most special. Theyâre hand made at the shop and the mountain stitching is the subtle touch that takes their hats to the next level! No other hats have that extra flair and they either cost as much (or more), are lower quality, or the salesperson is totally apathetic.
Yes, the hats are expensive. However, it feels more like youâre buying functional, wearable art than just buying a hat. Truly a...
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