Adiamor — Local services in Los Angeles

THE ONLY REVIEW YOU WILL EVER NEED TO READ (for really any diamond/engagement retailer because you might as well stop at Adiamor, you found the best one, congrats)!

The TL;DR (But please read the story below if you have a few minutes, I promise it’s worth it to hear my story of buying with Adiamor):

PROs:

1. The prices are on average 20% cheaper than everyone I could find online (including James Allen, Blue Nile, as well as other local jewelers).
2. They treated me like family and never pushed anything on me, were completely transparent about all prices (i.e. what it cost them to make it), and helped me get an amazing engagement and wedding ring pair.
3. They make everything in house in L.A., something most companies cannot say.
4. They are a 4th generation family-owned and operated company. I met the company president’s wife and sister who both work for Adiamor. Sam (the president) likes to brag about how his dad sold Mr. T all of his jewelry back in the 80s.
5. Everyone who has seen my fiance's ring has said “Oh nic... WHOA!”.
6. Although I didn’t buy online, the pictures online are exactly what I got in person, with the “on hand” being very helpful to see the size (hint most engagement ring/diamond photos are taken VERY close up to make them seem bigger than they are, this is standard in the industry so keep that in mind).
7. The diamonds all come with a GIA certificate and lifetime cleaning, a trade-in policy if you want a bigger stone later, and everything else you could imagine. If you are not sure if they have something, just message them and ask because they probably do.
8. The quality of the craftsmanship is phenomenal, and if anything ever did go wrong, they will fix it right away. Adiamor recommends Jewelers Mutual which costs 1% of the value of the ring per year for literally everything under the sun (even mysterious disappearances).

CONs:

1. If you don’t live in L.A. and have to buy online, you won’t be able to meet the friendly and wonderful staff who work at Adiamor, but you will still get an amazing ring/diamond!

My Story with Adiamor: This past year (2019) I was living out in L.A. for the summer on an internship and spent my evenings looking around for engagement rings. I spent months searching and checked every website you could imagine, local jewelers in L.A., big online retailers like James Allen, Blue Nile, and even places like Tiffany’s (hey a guy can dream right?). I will say this to everyone I know until the day I die, I am so happy I found Adiamor. Adiamor treated me like family when I had no clue how to buy an engagement ring. Sure I knew diamonds and I picked out a beautiful D IF stone, but apparently showing up on a Saturday without an appointment is a faux pas. Since the staff was busy with appointments, the president of the company took care of me personally without hesitation. He offered to show me exactly what it cost them to make the ring (and yes they make everything in house in L.A.) and gave me a pretty amazing deal (about 20% cheaper than I was finding most other online places). Later, when I had questions about shipping and insurance, the president had his employees give me his personal cell number while he was on vacation to help me with my questions. Sam (the president) and everyone at Adiamor did more than I could have imagined for me and for the rest of my life, if I can help it, I will always be shopping at Adiamor for any jewelry. Thank you again Sam and everyone at Adiamor and thank you to everyone who read this entire review for letting me share my wonderful experience. Attached are photos of the ring and the proposal on the...

Let me get right to the point in case you’re not interested in the back story – Adiamor delivers the highest quality jewelry with the professionalism and customer service you’d expect from a high-end jeweler – all at bargain prices. It quickly became clear to me that these people are interested in no less than 110% customer satisfaction. They exceeded my expectations at all points in the process, and I would highly recommend them to anyone.

I normally don’t write product reviews, but I had such a wonderful experience with Adiamor that I wanted to share it. This year is our 40th wedding anniversary, so I wanted something special for my wife. I have bought her jewelry over the years, but always from a local jeweler where I could see and touch what I was buying. My local jeweler closed several years ago. Unfortunately, the remaining jewelers in my area do not carry the quality of diamonds I was looking for, and the lower quality diamonds they did sell were outrageously expensive.

I had never bought jewelry online, but I decided to investigate the online jewelry merchants that specialize in diamonds. After some web research, it turns out there are just a handful of trusted online jewelers that sell in sufficient volume to translate into meaningful savings for the consumer. Since it was our 40th anniversary, I was looking for a setting that included rubies (the official stone for a 40th anniversary). Of the dealers I trusted, based on my research, only Adiamor had the ruby settings I was looking for, but even if rubies had not been a priority, their selection of settings far outpaced the competition in terms of overall choices and styling. After I found a setting that I liked, I then picked a diamond in the quality and size that fit my price range. Selecting a diamond is involved under any circumstance – there are numerous factors to consider (the 4 C’s), and all those factors affect the price. Adiamor’s website gives you a huge selection of diamonds and all the tools you need to make an informed selection. There is also an extensive online educational section that helped me understand what was important in selecting a diamond (it was amazing the things I didn’t know).

Now that I had chosen the perfect setting and diamond it was time to commit and push the “buy” button. I was confident Adiamor was a reputable jeweler, but this being my first time making such a significant online purchase, I was still very nervous. It turns out I was worried about nothing. The process could not have been smoother. Adiamor constantly updated my order to keep me informed as to the status, they shipped on time by next day FedEx, and the final product exceeded my expectations in every way (and I had some pretty high expectation). All this at a price that was significantly lower than what I had originally anticipated. So, fear not first-time online buyers, my experience with Adiamor, like so many of the diamonds they sell, was flawless. They proved to be consummate professionals. They had the tools, expertise, information and selection that actually made my online buying experience with Adiamor better than anything I had ever experienced in a local jewelry store. And with a 30-day money back guarantee and free ring sizing, you can’t go wrong. I will be a repeat customer, and I would highly recommend...

I love this place! They have excellent service and prices are very reasonable. Here are the reasons for giving a 5-star service: I let my fiancé picked my ring. The only guidelines that I gave him was round-cut diamond and “simple and unique”. He was like “what does that mean…?” So when he met with the consultant at Adiamor, they carefully picked out the most beautiful for me. It is rose gold, French basket, 3-sided pave band. Definitely one of a kind! It is truly simple and unique. The consultant was very patient and accommodating. They also delivered the ring in a timely matter. He got it the day before our trip that he was going to propose to me on. After I got proposed, the ring was just a tad too big, so they said that they can go down .25 size. Because I have 3-sided pave, they told me that want to get a more experienced jeweler to resize my ring because the consultant didn’t want the diamonds to fall off. It was very thoughtful! So she made sure that the jeweler that day was experienced to resize my ring and got it done within an hour. When I got my ring resized, my fiancé tried different wedding bands, and the consultant wasn’t pushy at all. She told us to take our time since our wedding was a year away. Four months later, we messaged them and said that we wanted a trim of rose gold and the rest being platinum. We handled the process over email and it was as seamless as being there in person. Right after I got proposed, my friend asked me where I got the ring because she already went to a few stores in downtown LA and didn’t see anything she liked. As soon as I told her, she took her now fiancé to Adiamor and bought the diamond in a week! Eight months after our engagement, my fiance’s best friend wanted to propose to his girlfriend. Because he is doing his medical residency in Miami, FL, he was on a tighter budget. The consultant helped him get the most bang for his buck. He was able to do this across the country. He didn’t even consider any other jeweler and bought the ring within a month. Here are the reasons for giving a 5-star pricing: Adiamor may not have the brand-name, like Tiffany or Cartier, but it is far from like Blue Nile. They personalize your jewelry to make it “you”. The prices are very competitive to Blue Nile, yet my friends and I got the personalized experience. Also, when my fiancé went shopping for my ring, he shopped on Blue Nile and went to at least 4-5 stores (e.g. Jared, a boutique high-end store in Orange County). If he had bought the ring at the boutique high-end store in Orange County, he would have gotten half the size and the quality of the diamond would not be as nearly good. In summary, my fiancé and I bought 2 rings, and we referred to 2 more friends! We all absolutely love the experience and the price. Highly...