JS Venue Plus/NexLevel Venues — Local services in Morrow

Let me start by saying it hurts me to my heart to have to leave a negative review for the venue but the truth is the truth. The venue is absolutely beautiful. Ms. Belinda was great and very accommodating but the rest of the staff leaves a lot to be desired. When my then fiance was shopping for a venue and came across this place, I was traveling back from out of town and was heading to meet her there and I got some disturbing news about my job, I was being let go on that day because of cut backs. My plans were to meet my wife there and tell her that we needed to rethink things about this venue because of the pricing and that I had just been laid off but I was too late she had already signed the contract. I'm very appreciative that the venue worked with us all the way to the week before our ceremony to allow us to get our final bill paid. It was a struggle but by God's grace we got it done. My issues with the venue and Anita the owner is: when it came to the rehearsal the day before, Anita was very unprofessional and unaccommodating. Basically pushed us out of the building with her tone and attitude when the clock landed on our allotted time to leave. We were less than 5 minutes from being done but she came and stopped the rehearsal and said you have to go. A little harsh but if that's how she chooses to do her clients that have spent $8000 with her then I guess it's her choice. My second complaint is that her staff literally stole our food and alcohol that was left over. The caterer confirmed that he left the food with the event manager on duty and she agreed to watch it and make sure that we got it. My guest witnessed the staff of JS Venue Plus, taking pans of food out of the building and to their personal vehicles. Additionally, we caught security attempting to steal a case of beer. I have no idea how much alcohol was remaining but if we caught the staff attempting to steal beer, who knows how much they took before we caught them. I brought all of this to the attention of Anita and she said that she would investigate and get back with me. Late last night I received an email from Anita saying that after investigating, she can't be held responsible for my claim. REALLY? THESES WERE YOUR PEOPLE STEALING OUR STUFF! We are suing is small claims court! Buyer BEWARE!!!! In my heart, I can't leave a 1 star rating for them even though they earned it. The only reason for the 2 stars is because the venue is nice...

Although I am extremely late, I promise myself to leave a review no matter what about my overall experience with JS Venue Plus because they treated my husband and I like family.

My husband, and I celebrated our 5th year vow renewal there back in 2017 at the Sampson Ballroom. JS Venue Plus is such a beautiful venue!

Ms. Anita as well as Ms. Berlinda were so kind, friendly, respectful and professional! For a couple that's hard to impress, their excellent customer service has left a lasting impression on us and our guests to this day. We received nothing, but non-stop compliments about the venue and the decoration. Ms. Belinda is so gifted at decorating!

In addition, one big factor that made us choose JS Venue over their nearby competitors was how flexible, and fairly affordable their all-inclusive packages were, unlike many venues I had called at the time.

JS Venue Plus is the real deal! We LOVE it there! Please, book them because you'll...

This weekend, 7/15/23, I hosted a masquerade ball for my family reunion. The decorations were great. The food was awesome but the scheduling was off. I have been working with her Anita for a couple months and somehow she still did not get the start and end time correct for my event. The event coordinator that they had was there early and I bartending service started early as well causing it to have to close early and we were unable to get the hours we pay for. When the event coordinator, called Ms Anita about the time mixup and I informed her that what was on Ms Belinda schedule was incorrect, and was never updated, Her response was she should have never showed you the schedule. Not even taking accountability for her mess up. And secondly, even though security was not needed, we paid for security for four hours because it is required when alcohol is served and I never seen any security until...