Mokara Salon & Spa — Local services in Nashville-Davidson

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I booked two 80-minute massages for my husband and me to celebrate our 27th wedding anniversary. While I appreciated the thoughtful touches—reserved spots in the relaxation room, a tray with snacks, mimosas, and two 15% off vouchers for future services—the massage experience itself was seriously disappointing.

My massage ended after just 50 minutes, and I was escorted out without explanation. Since I disconnect from electronics at the spa, I didn’t realize it had been cut short until my husband came out 30 minutes later, having received the full 80 minutes we both booked.

They attempted to "make it right" by only charging me for a 50-minute session, but even then, I was charged $10 more than the advertised price. They added a 10% discount which didn't even equal the 15% off return voucher either.

I asked my therapist for an overall relaxing massage, but apparently that didn’t include my feet, hands, or arms. For a high-end spa at the Omni, this experience was a letdown.

Everyone can have an off day, but I expected more from a luxury spa—especially when it comes to "making it right." Unfortunately, I won’t be returning or recommending this spa to others visiting the Nashville area. Do...

Ok ? This bothered me. I guess I just had a bad experience. I decided to stop in to just use the sauna and relax for the afternoon and knowing I was going to pay to use the facility I did not expect to be charged $75 for an experience that wasn't so pleasant first off taking a sauna most people drink in my case up to a gallon a day just for a 1-hour sauna there was no water available to me and it was very disappointing that I didn't have fresh water to drink howeverI did get water from the sink and shower 🙃 on another note the showers only had cold water it did not heat up to even a warm temperature that was also very disappointing cold showers can be good but not so pleasant when you want to worm up before a sauna. Also, the staff probably didn't recognize that there was construction going on? on the floor above the spa because sitting in the sauna, I heard nothing but hammering and banging and construction that left me with an unrelaxing experience. Upon leaving the spa, I waited at the front desk for 9 minutes before I finally just left. Nobody had come up or responded to me being there at the...

My mom, sister & I came here while we were in Nashville for a girl's day. They were able to accommodate all 3 of us at the same time for Swedish massages, which I've found can be difficult. And we were able to all have female masseuses, which was our preference. My massage was very relaxing and enjoyable. My mom and sister both enjoyed theirs as well. We were also pleased to find they have showers with all the amenities. We were able to get cleaned up after the massage so the rest of our afternoon wasn't spent looking like urchins. The atmosphere is exactly what you'd hope to find in an upscale spa. They have a relaxation room with snacks and complimentary beverages (champagne, water, tea etc). The customer service was impeccable too. I thought it was a little pricey on the front end but after it's all said and done, all the extras make up for it. I would definitely return if I'm in Nashville again looking for...