Skydeck on Broadway — Local services in Nashville-Davidson

Update:

I wasn't planning on this but I was really disappointed the last time I went to Skydeck. The last 3 shows I went to were so disappointing that I ended up giving my last ticket away for Kia Wachi.

Ignoring the uncontrollable fact it's located in downtown Nashville and various streets around the venue are closed so it can be rough to find parking that isn't over priced.

Twice security gave me and other people issues with LEDs. Then I went to DJ Diesel. The show was great and security wasn't a big issue that night, but the organization was terrible. You go into the building walk up to the top floor only to be told that the wristbands are on the street outside of the building with no signs before that to let you know. It's not that hard. Put up some signs on the door that says "

My friends and I came to SkyDeck for a two night run of our favorite band, and one of my friends decided to treat us to a reserved VIP table for the weekend. Night 1 was great, we were seated on the mezzanine and had easy access to a private bathroom and we were checked on frequently by our host. The second night was a COMPLETELY different story. The host reached out and told my friend that he has a “new experience” he wants us to try out, and told him we’d be seated in a partitioned off area with couches and we would still have access to the bathrooms, have drink orders taken, etc… First of all, when we were getting our wristbands, I asked if we needed the 21 + band and I was told “No, this one is good.” The one time I was actually able to order a round for my friends at one of your grossly understaffed bars, your bartender said “Ugh! You don’t have a 21 + band on!” I had to show her my ID and explain myself to her and told her I was made to believe we wouldn’t have to come to the bar in the first place. Unfortunately, this is not the only time I had to explain myself. I went for a second trip to the “private” bathroom and got yelled at by one security guy, showed him my wristband and then STILL got told I couldn’t go use that bathroom by a second security person and she tried to direct me to the main bathroom. I put my foot down and told her I was told I could use it, and she let me through. Ironically enough, as tight as the security was going up to the mezzanine, there was none to be found near our area and people crowded our area all night. I’ve got more to say, but you get the point. Be glad this “experience” wasn’t being charged to my card, because I would be disputing the charge after last night. EDIT just woke up to this...

I’ve never been to a venue as openly hostile toward its patrons as Skydeck. Venue layout is terrible for crowd flow; amenities are poor, and there are generally more cops than bartenders, so you can expect a long wait for an overpriced drink. On my last visit, I witnessed security literally watching women use the restroom through cracks in the door, an absolutely unacceptable breach of privacy. Overall this space is more new-Broadway trash masquerading as a concert venue — support our homegrown local venues and don’t waste your time here!

[Update 11/5/24] - I want to add to my review and say that Michael, the manager, proactively made himself available to discuss this incident; he quickly and respectfully responded to my concerns and assured me that in-house and third-party security would be receiving updated training so this doesn't happen again. Although my experience described here was negative, Michael's attention to the issue convinced me that Skydeck is committed to improving and that what happened to me is not aligned with their vision. Thank...