Burberry Accessories — Local services in New York

While I typically don’t write reviews of anything good or bad I felt exceptionally mistreated and offended while at this Burberry store on 9/10/22. I had been followed by an employee which is somewhat understandable as to help with any products or anything but not when they’re constantly asking if you’d like to leave after I had been browsing sections that interested me. What was even worse however was when I returned later and another employee had asked me “are you going to actually buy something this time?” Which did not feel great at all. After this I had been looking at ties and after finding one I liked I was pushed to the registers and while signing up for a Burberry account had seen messages in a group chat talking about different shoppers. I was appalled by this especially from a brand I hold in such high regard. After the purchase was finished I was escorted out of the store by 2 employees. While I understand that high fashion theft is common especially in NY the rude comments were not needed and I felt...

This is a very small store located in Macy's with limited options of clothing, etc. These people were very friendly when they tried to make sales; BUT if you go back to them for customer service, that's another story. I bought a belt 2 days earlier and found it actually ran short on my jeans, so I went back looking for an exchange. Put policies aside, which is not very accommodating; they would actually start arguing with you that it was your mistake to buy the wrong size (from the same sales person who were there when I made the purchase!!!). Yep I definitely made a mistake going to shop here in the first place, and will never go back. Absolutely THINK TWICE before investing your money at...

One of the male attendants was extremely helpful when I asked for pricing regarding several bags. However when I moved over to the clothing section, a female attendant began following me around - though she wasn’t following anyone else around. She treated me condescendingly - which turned me off of buying anything at all. I was trying to decided between a coat or a bag - but her behaviour turned me off to the point I chose to travel over to Versace on Madison instead. Here the store attendants were all very welcoming and helpful - and did not treat me...