The worst level of customer service I have ever experienced. If you are ordering dry ice for the first time - please do not contact this company. Frank has no patience for anyone who is not already knowledgeable of the dry ice business. Told my colleague that they are very busy and could not confirm contact information for an order. I am sure there are other companies in New York City that provide this service. This was very disrespectful and unprofessional. I only gave one star so the review could be posted, if not for that it would be a ...
Read moreUnited City is my go-to for dry ice in Manhattan. I have been there several times to get ice for shipping biological samples. They are always fast, efficient, and knowledgeable about shipping overnight on dry ice. The prices are reasonable and location is very convenient (close to subway stations & Lincoln Tunnel).
As an added note, the last time I was there, I lost my wallet outside the store. The owner and his cousin held onto it and kept it safe for the 3+ hours it took me to notice! Thanks so much guys, you have a...
Read moreI went here to get dry ice to transport breast milk on a plane. The person I talked to was very helpful, made sure I had enough dry ice for the ~12 hour trip, and also gave me a small discount. He said a lot of people come here for the transport-breast-milk-problem.
The place sells dry ice as both slabs or pellets and they put the pellets into a paper bag, so you'll have to bring your own thermos bag/ice cooler. The price is pretty cheap/reasonable ($2/lbs with a 5 lbs minimum). Pretty...
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