Coleman Knitting Mills — Local services in Ogden

I went in with my daughter to order a jacket, we walked back and looked around wondering what to do as all the people were sewing. Nobody acknowledged up so she started trying on different sizes, a girl walked from the front into the sewing room, talked to an employee, and walked back without acknowledging us. We found some books with patches so we looked through them hoping someone would help us.... still nothing. We finally left, I'll travel further and order her jacket somewhere else. Sadly when I shared my experience on Facebook nobody was surprised, I did get some good recommendations of other places with great...

The quality of the jacket is awesome. I’m very happy with the final product. Only giving 4 stars because I was disappointed with the ordering process. They just let the kids pick out a whole bunch of stuff to put on the jacket so the price is outrageous. It would be very nice to involve the parents (who are paying for them) when choosing what to order. That way the kids aren’t disappointed when we have to remove things to make it more affordable. With that being said, I am very happy with how the jacket turned out (after the...

Had an issue with a jacket. Called from Out of state to order another and swap some patches. When my call wasn’t returned drove down the next day figuring some things are easier to communicate in person. Not with these people!! If a customer service issue is anything more complicated than a new purchase with a ridiculous time line you’re out of luck. Being “put in my place” by the management after asking questions seals the deal for me. Unprofessional. Rude. Dissatisfied. Taking my business to Letter Jacket...