Precise Jewelry Mart — Local services in Ontario

Do not go here for custom jewelry! Sam and his team made an engagement ring for me that was completely wrong. The band was not what I asked for, all the diamonds were different shades, and two were loose. I requested they fix the errors and was charged more money. After 2 months and 8 visits, it was still different diamond colors and setting was now bent. San told me, “It’s a custom ring, it’s not going to be perfect”. That should be their slogan… finally I asked for a refund because the ring was hopeless. Sam said he would sell it on consignment and give me the proceeds after a 10% commission was paid to him. Yup. He wanted me to pay him commission to sell the distressed ring he sold me… I said no. After back and forth he gave me a refund of $1,000 less than I paid for “materials and labor”. Sam messed up my ring and I still paid him $1,000? Crooked. Will never...

Isabel is the Best! She is so friendly, honest, and very helpful. She delivered on great customer service. She does not disappoint! She helped me with all my jewelery questions and gave me the best advice I needed to know. She will be my go to person...

The best place to go for a new piece of jewelry. If you are not sure but have an idea of what you are looking for, they will design it and make it for you. I have never been disappointed and I go there every 2 years to get something...