Yoshinoya — Restaurant in Ontario

I have been a fan of Yoshinoya for over 30 years. So I can rank this experience against other yoshinoyas and similar fast food. Unfortunately, this was the worst yoshinoya food I can remember in my whole life. The original beef was so waterlogged and mushy, it reminded me of wet toilet paper. The teriyaki chicken was not crisp, and was actually hard in places. The white rice was also mush. Keep in mind, this was a fairly busy location, at noon, on a Saturday. No excuses. The food was fresh, so giving 2 stars but yech. Also, their ice machine was broken, so they had to serve customers ice out of a bucket. The place was reasonably clean for being so busy. Staff was pleasant and the line moved quickly. I do not know if they had mechanical issues or staff issues or if the brand has gone downhill. Stuff used to feel like it was made to order. This was more likebit was sitting in hot water all day. Bleh. Also no drive through, walk on only. Plenty of tables and lots of parking...

Let me start off by saying that I’ve been a customer to Yoshinoya for the past few years. Typically when I get my food at a Yoshinoya I enjoy it. However, the quality of this particular location was cheap. The meat that I had was a teriyaki chicken and shrimp. The chicken was cooked unevenly and had an excess amount of fat. The shrimp wasn’t that bad. The other item that I had was the “not so fried rice” and that tasted like it was older than it should be. The vegetables in the rice were rubbery at best and the rice itself as a whole had an off-putting after taste that lingers in your mouth.

Overall the quality was a 1 Star , however I’m giving it 2 stars because the customer service was alright. I hope that the managers at this place consider purchasing their ingredients elsewhere because as good as customer-service may be, if the quality doesn’t match the price then the people...

This was one of the worst customer service that I have experienced in this facility. I am a regular customer at different yoshinoya restaurants when i may my order. I asked the cashier if I could have an extra teriyaki sauce for my order. He immediately asked for me to pay for it. I said, "Okay, that was fine. Once we got our order, which was at 9:20 PM. He immediately asked for us to take the food to go that the store was already closing and that he needed to begin cleaning the facility. When the store schedule says that, it closes at 10 PM. Once I got to my place, I opened up my meal. Notice that the portion of chicken was very small, and the portion of the beef asked you to see in the picture very back service. Add this Ontario location. i will nah v returning all. Recommend this location to anybody bat service. And the cashier...