Arrived in our RV 7 min before closing, customers were exiting and an employee saw us pulling into the parking lot and Locked the door!! We immediately knocked on the door as he was walking away, but he ignored us. All store lights on, OPEN sign still lit. At 8:05 pm an employee exited and has a "could care less" attitude, as he told us the store clock is 3 min fast. ..still doesn't explain closing prior to 8:00 pm and especially since he saw us trying to get there prior to closing. To exchange an apparently defective headlight we purchased at another O'Reilly's!!! WoW!!! I left msgs on the corporate customer service number and will post their response, when/if they respond. Another minor delay, until the store open in the am. A Great place to park an RV overnight!!!! It's not posted against parking overnight...and even if it were, it's not overnight parking if they closed early and you're waiting for them to re-open. Since they're actual hours are whatever time Their clock inside indicates it is, who knows when they'll be open/closed. Therefore, it's not overnight parking, it's simply...
Read moreI am a tour guide, and had a tour to Antelope Canyon earlier today. Lost a brake light when I got to Page. Went by this store to get a replacement. when I walked in NO ONE was the least bit helpful, or knew very much for that matter. Barbara came out from behind the counter like the Calvary. She found the problem, and changed the bulb in no time flat. She saved the day, If it wasn't for Barbara I would have just gone across the street to Walmart. But now I would go back to this store, but only if Barbara was...
Read moreRude, terrible service would be an improvement! I've had a commercial account in Colorado for ten years and the people in Page were really put off to help. I've been in there a half dozen times and asked for parts help. They would point toward an isle and say 'down there'. To lazy to get up and help even with several employees sitting around talking. Very few customers in the store and no phone calls. I needed a wiper blade and they had one. I asked when they'd restock and the...
Read more