Irene & Co — Local services in Panama City Beach

I would say the worst customer service I’ve ever received in my life but that would require me to actually have received customer service. Walk up to the counter, cashier says nothing. Hand her my items. Nothing. Rings them up, I have to guess my own total. Doesn’t say my change or anything. Hands me my bag, guess what? Nothing! Just the same scowl she had before. I understand working in a busy tourist area might be annoying and stressful but come on. Just because you hate your job doesn’t mean you have to make me feel guilty about coming into your store making you do your job. Save your time and don’t go here, especially if you might have to...

I usually always try to support small business in our community by purchasing local instead of chain stores. Unfortunately this time I made a huge mistake making a large purchase from Irene Company store at Pier Park. The item was defective and they refused to refund even within the first ten minutes of purchase. So consider yourselves warned to think twice (or four times) about purchasing anything from this local store. So needless to say I will not be shopping here anymore since the focus seems to be protecting the store and not promoting good service to customers. Just...

This is a decent place to shop if you don't mind snotty salespeople, high prices and a return policy that makes it almost impossible to return anything, even if it is only for store credit. Very eager to sell you merchandise, but their customer service after the sale is poor. Be sure you really like what you're considering buying. Be forewarned...Don't remove the tag until you're absolutely sure you want to keep the item(s). Oh, and they won't take back defective...