First of all, I have to praise the sweet ladies that work at the Weatherford location. They all go above and beyond for their guests. Polly was absolutely the kindness and most helpful associate that assisted me in their shop today. She was a delight!! Every” I “was dotted and every “T”was crossed. I came in with several charms that I needed soldered on a charm bracelet. She was so helpful with placement and did not rush me at any time. Exceptional customer service. I was able to drop back by later in the day to pick the bracelet up and it looked just perfect. A huge thank you to Polly and her colleagues. Y’all...
Read moreOkay love the product but as they are wearing gloves and mask that you never see them change. They dont have working phones and everything is saying sold out online. My 5 year old daughter just wanted to get me a gift but instead yall dont help. You made her cry cause this is something she wanted to do. If your not supposed to be open than dont open, you have at least 10 workers in a building is then considered...
Read moreHorrible service 2024 experience. Love James Avery the brand however this store has some of the worst service iv ever experienced. Service I got from one of these women was awful. Treated me and my sister rudely, never smiled and also told us they didn’t have our size in rings however came back to the store and she somehow find a size closer to BOTH our fingers the second time around. I believe her...
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