Staff not friendly and they steal from you. They added 10% "tip" without asking and put the card machine forward for payment so I didn't know they'd added a tip. So once I'd had chance to read the receipt I had to complain and insist on the return of the 10% tip. It's my personal policy that if an establishment doesn't add the "tip" to the bill themselves and I'm happy with the service then I tip 20%, but if they do try to con me then I insist on it being removed and they get nothing. I've had to do this now in four out of five bars/restaurants we've been to in the first three days of our trip to Prague. Completely ruins the experience having to go through that every time. I have plenty of cash to spare, I just also have principles. So if you're principled like I am and don't agree with theft and conning tourists then perhaps give Prague a miss. Beautiful city but it seems almost every establishment adds their own tips. One which didn't add it themselves loudly announced that they hadn't as I was paying, but given the service had been non-existent and they didn't even have any condiments for the meals I said yes that's fine (no tip) and he began to abuse me, threw my receipt on the floor and said "unbelievable, you english are all the same!". This city is so strange, not even trying to hide the fact tourists are just...
Read moreAVOID THIS PLACE. Worst experience ever!!!! We came to this pub for a nice pint before our flight, we had been 2 days before and paid by card for 2 pints. When the bill came the waiter was extremely rude saying we had to pay in cash, we explained we had none and he smirked saying we wouldn’t be able to leave until we paid in cash. My boyfriend went to get some cash out whilst I was waiting at the table, the waiter was staring and smirking at me, making snide remarks. My boyfriend struggled to get cash out as we needed so little (the bill was about £2.50), I tried to explain this nicely and he was rude saying we were lying about paying by card before. He clearly had a problem with the fact we were British but why work in a bar in the centre of the old town? We finally got some euros to pay to which he completely overcharged us, we then made him count out the money to give us the correct change and he took more money out of my boyfriends hand. We refused to leave and so eventually he gave us the correct change. He followed us out the restaurant and shouted down the street as we left. This was an extremely distressing experience and really not a nice way to end the holiday. This place should be...
Read moreFirst, it's CASH ONLY, and they don't tell you until you try to present them with a payment card. The restaurant is bad. We ordered the svičova and the flank steak. The sauce was horrible and the dumplings were old and chewy. The flank steak was absolutely indelible... It had a vein of connective tissue that couldn't be chewed and just tasted like sadness. The steak came with a side of mashed potatoes that didn't taste like potatoes at all. Then there was the drink... the Citronâda was kinda just sugar water with no citrus flavour. It was the most expensive drink we purchased and it tasted like socks. Then there was the droll wait staff. I needn't comment further because it'll be like kicking a baby. 0/10, PLEASE check the reviews before you go to a place. We didn't this time and I got a bad meal on my birthday. So sad. And how many times do you have to face a customer after their meal telling them we only accept cash before you learn how to tell them when they walk in, or maybe just post a sign or even print it in the...
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