Went last night as a group trying to celebrate a friend's birthday. Her husband was assaulted by a random lunatic on the dance floor, trying to strangle him and threatening to stab him (although thankfully not brandishing a knife). The bouncers decided to throw the victim out too, and he complied without any fuss. "They're just doing their job", we thought. We started leaving as a group, wanting to head to a calmer place and not have the night completely ruined. Unfortunately, the bouncers had other plans.
They started to get aggressive with us, ignored the fact that the guy had claimed to have a knife and ignored pleas to view the security footage and save it for the police. They were clearly very reluctant to have the police involved... And to top it all, they let the assailant stand right in front of the exit while pushing out the victim, so he was attacked by the very same guy AGAIN.
Another of our group took pictures of the bouncers doing nothing to protect people from the assailant who was roaming freely right next to them, after which they actually had the nerve to threaten to destroy her phone if she didn't hand it over so they could delete the pictures, which they did.
I called the police who thankfully arrived almost instantly and grabbed the assailant and questioned everyone. I then overheard two of the bouncers lying to the police.
I used to enjoy this place a lot. The bartenders are nice and a single one of the bouncers was too and seemed uncomfortable with his colleagues' actions. The rest of the security team were absurdly incompetent, aggressive, dishonest and in some cases outright criminal. Aggressive strangers are unfortunately impossible to avoid entirely when out, but you would expect staff to protect and assist guests, not greatly escalate an already horrific situation, force the victim back into harm's way and then lie to police about it.
I will never set foot in NOHO again and will be warning all my friends and colleagues to avoid it like the plague....
Read moreMixed feelings about the place. The food and beer were good (we came during the week for tacos), but the customer service really disappointing. First of all, no one bothered to explain what tacos we were served (we ordered chef's choice - 4 different tacos and they were just laid in front of us without a word). It would have been nice to know what we were eating... Secondly, the seating. We had made a reservation and received an email confirming a table was reserved for us for 2h 15 min and when we arrived we chose to sit outside as the weather was nice. Half an hour in the place started getting quite busy and the moment we finished our food but were still halfway through our drinks (40 mins in), the waitress came over with a card terminal and made us pay, indicating we should hurry up. Perhaps 10 minutes later, another member of the staff came to our table with two other customers asking if we wouldn't mind if they sat at our table with us. We made unhappy faces (it is the corona times after all...) but she acted like she didn't care and sat the people next to us anyway! We quickly finished our discussions and drinks and left. Not very...
Read moreThe supposed security guy at the door thinks he has all the power of the world, but sorry, who are you? Tonight, he dared to touch and push me from my arm (I am a 35 yo woman who came after a business dinner so not drunk at all if you want to know) while trying to join my friends in the line who already paid for me. My friends were waiting for me at the door and waved at me to join them. This 2 meters guy thinks he can treat people, especially women, like trash just because of a supposedly power they have been given from a boss who probably pays them not too much. But that is obviously also an ego issue. I can understand these guys have a hard job and might feel undervalued, but because a woman dared to say «don’t touch me », they should stop taking this as an attack to their ego. I was supposed to join colleagues, not dying to go inside so I just left and enjoyed my evening somewhere else. I really don’t recommend this place if you want to be treated like a normal...
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