Uformel — Restaurant in Copenhagen Municipality

Frankly, very disappointing experience. Food wise, the tacos were the highlight, with the mashed potato bread being quite tasty albeit lacking in accompanying sauce. Portions are very small at a high-end price, which would not be an issue if they were brought out at a good pace allowing you to order more. However for the meal we ordered for two (pictures of all the dishes), it took around 2 hours to fully receive all of it. Not sure if it is supposed to be, but the turbot and sweetbread were cold (the latter somewhat burnt as seen in the picture). Discombobulated and poor pacing from a slow kitchen when the restaurant was not at full capacity. Staff was initially friendly (not to be confused with serviceful), but the service was overall lacking. The waitress introduced herself at the start but was constantly being rotated with others, making the whole introduction somewhat pointless. Had to constantly call for attention to request drinks, food or even the bill, whilst staff was at the bar having drinks themselves. Ordered dessert that never came, despite waiting 20mins for it. When asking for the bill it was included, so had to request it was removed... No one, not the waitress, or manager, came to inquire what happened to the dessert, apologise or even acknowledge our presence. All we got was a: " we are having problems with the terminal so please use cash to pay if possible". No one could be bothered to say thank you or see us out, we had to walk out by ourselves with not even an acknowledgement. Overall our worst dining experience in Copenhagen: slow and mediocre food, small portions, poor service and overall feeling of being disregarded...

We were seated at a table a mere 10 cm from an empty table at 9.30pm. We asked whether anybody would be sitting at the next table, and if not whether we might be seated at one of the may other empty tables. The waiter said there was no reservation at the next table, and she would tell the rest of the staff that they should leave that table empty if there should be any walk-ins at such a late hour. Within five minutes of sitting down, however, another waiter seated a couple at the next table. We asked our waiter if we could possibly move to one of several empty tables, and she seemed suddenly anxious and said we should ask the manager. The manager seemed immediately impatient. After listening to my request, he brusquely said "No. We cannot seat you elsewhere." At this point, realizing we were about to spend 1000 DKK per ($150) person to sit elbow-to-elbow with another couple, we decided to leave. Perhaps the biggest factor in our decision to leave was the apparent fear of our waiter, who seemed bullied by the management. We felt like we'd rather not give our custom to such an establishment. After all, a restaurant is more than its food, but the experience of being welcomed into a friendly and relaxed...

Just had an amazing experience at Uformel. Due to personal taste we didn’t choose the menu, but ordered a la carte. The dinner started with the white asparagus with wasabi and kefir cream and the fried potato bread. We continued with a very special dish: the raw shrimps with new peas gooseberries and lime leaf (mind-blowing dish, highly recommended); my partner tried the beef tartar with tomatoes and black pepper. I had then the squid with salsa macha (oil, chilies and garlic, amazing smell!) and chicken broth with egg yolk while my partner ate the Iberian pork with asparagus and this incredible artichoke purée. Dulcis in fundo, we had rhubarb with salted caramel, yogurt sorbet and crispy sablè on top and the orange ice cream with caramelized white chocolate and saffron. Everything was perfect, from the extra kind and attentive service, to the care and dedication...