We decided to visit this restaurant solely because of the many positive Google reviews and unfortunately, it was the first time we left truly disappointed.
Service: For Japanese standards, the service was surprisingly poor and at times almost unfriendly. The welcome was indifferent, and we had to place our order digitally through an app. The food arrived only partially because the kitchen simply forgot the rest of our order.
A particularly awkward moment occurred when the chef came to our table to prepare a dish. He didn’t say a single word, didn’t smile, and gave us no explanation of what he was making. We were just sitting there, confused, watching him cook something we didn’t even know we had ordered. It felt uncomfortable and impersonal.
Then, an elderly lady tripped over the carpet at the entrance while leaving the restaurant. Shockingly, one of the staff members standing at the counter just watched and didn’t move to help her. We were absolutely stunned. That was the moment we seriously considered leaving.
Meanwhile, the service team seemed to have a great time among themselves, laughing and chatting it’s just a shame none of that positive energy was directed toward the guests.
Food: It was okay, but definitely not outstanding. My wife stopped eating after one bite, clearly, it’s not for everyone.
Overall, we simply can’t understand the many positive reviews. For us, this was by far the most negative Japanese dining experience we’ve ever had and we’ve had many wonderful ones in the past. 👉 Definitely not...
Read moreI decided to visit this place a few days ago when I saw it packed, with many people waiting and very good reviews. I visited it today and was very disappointed.
There was no line, and we were directed immediately to a table, specifying that we had to order at least one dish per person. However, at no point were we offered a wet towel or anything to wipe our hands with, and we were too embarrassed to ask. The staff speaks decent English and is willing to make a few recommendations among the more expensive options of the menu. We were then asked if we liked squid, and after received a (surprise) otoshi consisting of two measly tentacles costing 418¥ each. We chose the seafood monja, which would have been decent if it wasn't so expensive considering the amount of seafood in the dish. A member of the staff cooked it for us, but it felt clumsy as some tiny specs of food flied on us. Then came a standard pork okonomiyaki, not fabulous, not horrible. Pork was thinly sliced and very fatty.
Overall, we were disappointed and felt we fell right into a...
Read moreI think this one is a tourist trap. I always eat monja at Tsukishima but this time I had foreign friends coming to Japan and it was raining so we decided to check this restaurant out.
Food: not much fancy and the quantity is not acceptable.
Service: even though waiters look nice at first but when they introduce dishes, they are not friendly though.
Atmosphere: I think it's located next to Sensou-ji so it is definitely attracting tourists. The table always full, crowded.
Price: I would like to go detailed on this one. First, This restaurant apply お通し (also known as the chair fee. Once you sit down a table, even you had not order something, you would be charged this first), some of my favorite restaurant do not have this and everyone is hating this though. Secondly, the price is overpriced in my opinion. Third, when we take our bill, we were surcharged. The dish in the menu was 1298 but the bill is 1573. They said it was their mistake but they look unhappy though =)))). I will never come to this...
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