Shabu-shabu Yamawarau Ginza Branch — Restaurant in Tokyo

Update: Management tried to give generic response to my 1 star emptied review but ignored my other family member's detailed review about their poisonous raw eggs, bad service and mediocre food. Very interesting! Look at all the other 1-starred reviews from different times in a long period and decide for yourself... If the restaurant actually improves and take your review seriously, why people are complaining about the same thing over and over again. Yes, because most tourists has no time to look further and this restaurant gets lots of promotions from vloggers , tourists will just keep going as they will mostly not be returning again, it's a one-off thing, so the restaurant don't really care!!! Restaurant act like they do care on Google Review so people can see that they are responsible. Even with food poisoning, and we were sick for 2 days and went to see doctor in Tokyo, we didn't go to report the restaurant, because we are tourists, it's very complicated to prove and complain a restaurant in Japan, believe us, we checked. We know 100% what we did and did not eat (together/separately), the raw egg is the only thing that could have made us sick on that day. If it was not because of the FOOD POISONING, I wouldn't even waste the time to write a review for this restaurant because it's one time thing for us anyways. Good luck if you choose to go to...

Shabu-shabu Yamawarau Ginza Branch delivers an exceptional dining experience, perfect for warming up on a chilly evening. This restaurant stands out for its impeccable service and the pristine quality of its ingredients, which are plated so beautifully they resemble edible art.

The menu offers a variety of sets, allowing you to choose a main protein alongside a generous assortment of fresh, leafy greens and root vegetables. Each set also includes your choice of rice or ramen, an appetiser, and a dessert, ensuring a well-rounded meal. The freshness of the ingredients is undeniable, and every element of the meal is thoughtfully prepared.

Each guest is provided with a personal hot pot, allowing you to cook at your own pace and tailor the experience to your liking. The accompanying dipping sauces elevate the flavour of the tender meat, making every bite a delight. The interactive nature of shabu-shabu dining adds a fun and immersive element to the meal, while the comforting warmth of the broth is particularly satisfying during colder weather.

With its meticulous attention to detail and a focus on quality, Shabu-shabu Yamawarau is an excellent choice for anyone looking to enjoy this classic Japanese hot...

The meal itself satisfied the craving for some sukiyaki and shabu shabu after a long trip.

But paying over ¥20,000 for somewhat “normal” food for two pax was simply outrageous.

The service staff took 10 minutes to hand us the menu. Another 10 minutes to take the order.

We ordered the “refill” vegetables twice but didn’t received any. The first staff told us to finish up the veg before ordering (I only had two pieces of tofu and 2-3 stalks of vegetables left which I intended to add into the pot anyway). The second staff simply took away the plates after I’m done clearing it into the pot and never return with the refill.

The desserts took so long we simply can’t be bothered to wait. (Roughly 20 minutes after we finished with the main course)

Asking for the bill was just too much you simply had to walk over to the counter to get it sorted.

Overall, slightly above average food with really really slow service. Most staffs speak good...