Stullen, london victoria, an ode to poor practice. Went there with my friend today and the experience was quite traumatic after a long day of travelling. We paid 7.50£ for a tiny toastie that the waitress recommended: spicy tuna, shop’s best seller. Doesn’t say what it contains and the ingredients list is nowhere to be found, nor there is a menu or a reference. When it eventually comes we realise it has dill which my friend is allergic to, so i politely take it back and explain. The waitress asked if i wanted something else, so i ordered something understanding it would be replaced as usually happens but yes, you guessed right; we were charged an extra £6 for the plainest smallest sandwich of my life, a toastie with a slice of tomato and slice of mozzarella. It was plain bread and it was already a bad day. AND NOW being FUMING and STARVING is not a good feeling at all. If London has become so expensive and you can’t afford putting in your sandwich anything more than a single slice of tomato and mozzarella, maybe consider providing something else, maybe frozen pre-cooked fries. At least we’d know what to expect. Maybe this was just a bad day and an unfortunate series of events that led to the frustration, but paying £15 for a toastie with no ingredients is just embarrassing. The coffee fortunately was good. Saved the mental outbreak but not the hunger. But the constant vacuuming kept pushing peoples limits. Anyway, will probably give it another go in future. Give free coffee to your staff, might counter the...
Read more10:30am 3/1/24: Everything was fine until at the end of my breakfast when I realized that the granola, blueberry & honey pot was EXPIRED on 31st (it was more than 2 days after). I made the claim and they justified that "they do it on the day and the person got the date wrong". I don't speak English, but I'm not stupid. Almost 5lbs comes out this product EXPIRED and they didn't try to be gentle in making up for the mistake. When I buy a food product: I pay for food safety... am I the fool who should control the product by distrusting what I am paying for? When I go to the shelf to see the other yogurt pots: one expired on 1/2/24. The girl who works in the business recalled the product... In this way he contradicts what he tried to justify to me. YOU WANT AN ADVENTUROUS EXPERIENCE AND TO TRY POSSIBLE FOOD...
Read more{+} Positive • {#} Neutral • {~} Negative
{+} Very friendly staff {+} good choices of sandwiches {+} the name of the shop. Like the German idea ;-) {+} with NeoTaste it is a fair price, it’s okay 2:1
{#} it’s a standard sandwich like doing it at home by yourself (in our case)
{~} little expensive for that what you get. Not that much material on the sandwiches. See pictures.
Meine Bewertung nach Stern(en): 1/5 Ungenügend, nicht zufriedenstellend 2/5 Unterdurchschnittlich, mangelhaft 3/5 Durchschnitt, gut 4/5 Überdurchschnittlich, sehr gut 5/5 Absolut empfehlenswert
My rating according to star(s): 1/5 Insufficient, not satisfactory 2/5 Below average, deficient 3/5 average, good 4/5 Above average, very good 5/5...
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