They have come a long way with changing their product line. The expansion of their Drink Machine is wonderful. I can get surge on Fountain! And even surge zero! This is wonderful! Staff is always mostly friendly, some of the older drive-through managers tend to act like mean old ladies having a bad day sometimes. I would only go there if you have a coupon to save money but if you didn't, they should have a special deal that can save you money and have really good tasting food. Always ask for a receipt because they don't automatically give you a receipt like they should and usually they say they automatically will give you a receipt. As far as the mean grumpy older ladies running the drive-thru, we know this is a tough job especially in the cold. With that understood, please understand your customers need to be treated with the same respect that they treat you with. My last trip there I did not get the same respect back, but I did get an attitude from the drive-through person. And if that was the general manager, this store should be shut down. Lead by example with a good attitude for god sakes. Your livelihood...
Read morePulled up to the drive thru a few weeks ago after giving up on BK a few years back and decided to see if it was the BK food I used to enjoy had returned to the franchise and I was less than impressed. My receipt had a survey on it that I took which if taken turns into a free Whopper with purchase of small size or larger fry and drink so I thought would try again expecting an inexpensive combo...I went with a small drink and large fry and it broached 5 dollars! My small drink was 1.69 for maybe a 12 oz cup of drink and ice and 2.29 for their large fries, so much for eating on the cheap. Decent service but the Whopper like the prior reminded me why I I stopped going to see the King. Bland tasteless sandwich and what still taste like air fried 2.30 fries. Got another recipe with a survey however I won't waste another 5 bucks on a small drink and lg fry regardless of the free sandwich. They're breakfast must still be decent because they're Whopper sandwich is as royal...
Read moreThe food was good last night And I am Proud of the young people when it comes to making their own money And helping customers in general, However last night Whoever the young lady was At the first window doing cashier, I hope she's okay because I wasn't feeling her attitude, she came off wrong, told me the total grabbed my card swipe then hand it back to me I said thank you, she shuts the window and rolled her eyes walked away as if she had no interest of being there, the second window guys on the other hand were okay they were a little nice to me which earned 3 out of 5 on the service level, overall the four stars for the meal, was pretty good, night shift just need to work a little bit more on customer service and Attitude, not picking, it's just I know they can do better. I still appreciate you guys, be safe...
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