Subway — Restaurant in Atlantic City

On 1/3/24 I visited this Subway store. Unfortunately, from the moment I entered the store, my experience was far from pleasant. I was the only customer in the store, and despite my presence, it took 10 minutes for the employee to acknowledge my presence and assist me.

To make matters worse, I intended to place an online order to earn rewards, but I noticed that the online ordering feature had been disabled as soon as the staff became aware of my attempt. so, I was forced to place my order directly at the store.

Upon attempting to order a Spicy Italian on a footlong, the employee informed me that such a sandwich did not exist and tried to upsell me on a different option which I knew was not true. Furthermore, when requesting a regular portion of cheese, I was given extra cheese without my consent. To add to the frustration, I was informed that I would be charged extra for the additional cheese, even though I had specifically asked for the standard portion.

The employee proceeded to remove the excess cheese using a fork that appeared unclean and as if it had been sitting around. As if these issues were not enough, upon leaving the store, I realized that the online ordering feature had mysteriously been reactivated, confirming my suspicion that it was intentionally turned off during my visit.

To make matters worse, when I opened my sandwhich at home I saw a piece of hair inside so I had no option but to discard of the sandwhich for sanitary purposes.

I cannot help but feel disappointed and frustrated by the treatment I received during this visit. While I understand that mishaps can occur, it is concerning to believe that the online ordering feature was manipulated for potential financial gain. I am unsure if corporate Subways receives a cut from orders placed online, but this experience has left me with a strong sense of dissatisfaction.

As a customer who came to spend hard-earned money, I should not be treated with such disregard. In light of this, I intend on submitting a formal complaint to the Better Business Bureau to ensure that others do not endure a...

The worst and horrible experience ever to have. I went there at evening There was a guy working he was smoking outside. Then I told him to come to make my Sandwich but he took so long. When he came inside after smoking to make my sandwich he didn’t even wash his hands and wore gloves and didn’t clean anything and started to make my sandwich. Then I told him to put a Little more lettuce as there’s no limit to take salad. I have allergies of eating meat so I told him to clean the knife that he was cutting my sandwich off he didn’t even clean it and you use that all the knife to cut my sandwich and he put lots of extra sauce that I didn’t want and he a mistake my sauce in the sandwich was so bad then I had to throw that out because I couldn’t eat any or sandwich that I already paid for. And he was so so rude he didn’t even want to talk with me like interacting with customers. I have never faced any customer service like that from any subway or any restaurant really have to say the worst experience I’ve ever had. And the main thing there was not even a hygiene it was everything dirty inside. It was very dirty that I couldn’t even sit down and eat because it was very nasty. I would never prefer anyone to come...

TERRIBLE! DESPICABLE! WORST SUBWAY STORE EVER!!!!!! The store's manager tried to cheat a customer out of his money when my mom and I went into the store! The manager did not even display the $5.99 price for the double meat on the menu. He kept saying the system is down and he doesn't accept credit cards or Subway coupons. The manager is a complete ultra racist and very hateful to the customer, my mom, and me. She defended the customer, and the manager was mad and tried to make us pay before he made our sandwiches. My mom and the other customers told him that you don't ask for payment before you make the customer's food, only ask for payment after you make the customer's food. Then, he went on a racist rant at my mom in front of me, the other two customers. DO NOT GO OR WASTE YOUR MONEY ON THIS SUBWAY STORE EVER!!!!!!!!!!!!!!...