Barbarella Austin — Restaurant in Austin

Never have I wanted to give a business a zero, but, I so wish I could now. My son has Type 1 diabetes and was at Barbarella's last night with his girlfriend. His blood sugar was dropping very quickly and needed sugar immediately. I know this as I have real time blood sugar values for my son as he wears a continuous glucose monitor and I have remote follow on my iPhone as well as my Apple watch from anywhere in the US. I have also been a healthcare provider for over 30+ years having seen thousands of patients living with diabetes. The staff of Barbarellas would not listen to my son or his girlfriend that he needed some Coke due to having very low blood sugar. He was lethargic and disoriented. The staff of Barbarellas kicked him out as it was their determination that he was drunk and disruptive. Wouldn't believe him and put his life at risk even after he showed them his insulin pump tethered to his body. As his father I am absolutely outraged. As a doctor I am outraged. This place needs to be hit with an ADA lawsuit, no question. It is an absolute joke that this place markets itself as inclusive. It is the opposite, close-minded staff that are extremely rude and uncaring. DO NOT ALLOW DISCRIMINATION AS THIS. BOYCOTT GOING HERE AND VISIT THE MULTIPLE OTHER ENTERTAINMENT VENUES IN AUSTIN INSTEAD. Boycott for your family or friends affected by diabetes as it is the right thing to do. I am at a conference in Minneapolis and my son called me at 1:30 in the morning from outside Barbarellas so very upset. He felt so violated. Luckily, the business next door immediately helped them and avoided a serious medical emergency. I will personally go in to Barbarellas when I am down in Austin come the first week of April, I will voice my displeasure as a father and provider. For my son and anyone else who has felt discriminated against, PLEASE, don't give this place any further business. An absolute awful place that deserves to be closed down. Maybe an ADA lawsuit will give them a...

Psychologically disturbed, power-drunk, vindictive female bartender at the back bar had me kicked out for absolutely no reason. I was standing at the bar, patiently waiting for her to serve other customers. She came to me and I gestured that the guy next to me was first - I am from Scotland and generally employ impeccable bar etiquette. I can only conclude that she did not appreciate being told who to serve first because she then ignored me very deliberately as I leaned forward to make myself more visible from behind a pillar, passing by every few seconds to say "I'm not serving you."

Realizing quickly that I must have upset her in some way (I didn't use any foul language, was very patient, quiet and polite) - perhaps she didn't like the cut of my jib - I was well-dressed in a blazer and collared shirt - I moved to the other end of the bar. She noticed me then trying to get served by her male colleague, walked over and commanded "don't serve this #%$hole". Then used a flashlight to alert the drone bouncer to eject me, still for a reason she had not articulated.

I am not used to being treated like this so asked politely to speak with the manager, Jimmy, who echoed what the bouncer had told me. "There's nothing I can do." When I assured him that actually, he was the one person who could do something - like not give his bartenders unconditional power over customer ejections when they could clearly see I was sober, polite and cooperative, he mumbled "yeah, I guess I give them too much power. Sure. Fine. Come back another time"

Disgraceful. This place is actually a great time but I can't abide arrogant management who take their customers for granted and place their staff's whims and vendettas as a higher priority than...

To be honest, this was/is my favorite bar in Austin. I was so excited to share the impeccable music taste and great drinks with my brother for his 24th birthday, and he was enjoying every aspect of it up until the last ten or so minutes.

I was with an acquaintance, standing in one spot, and making out near the bar at the back exit. I truly do not believe we were exhibiting any signs of belligerent intoxication and were simply having harmless fun in the moment. Well, after less than two minutes, both of us were physically ejected out the back door and told we were "too intoxicated" and tersely thanked for coming.

My acquaintance was treated very harshly, with me having to literally catch him as he fell out of the back entrance. I had to be assertive in order to close my tab and get my debit card back, and my brother (who had nothing to do with it) was ultimately unable to get his debit card back,

I am honestly dumbfounded and disappointed by this experience and saddened by the fact that I probably won't feel comfortable returning to my favorite bar in Austin. As corny as it sounds, this seems to be the "end of an era." As much as I try to see otherwise, this seems to be a case of homophobia. This is, ostensibly, an extremely gay friendly bar, but I can't help but feel like that has changed.

I was making out with one person in one position for less than two minutes, and was promptly ejected with that person. I am usually extremely skeptical when I hear stories like this, but I am telling the truth.

Disappointing experience at a bar I used to love, and extremely saddened. Would love to hear back from management in relation to this experience and the status of my...