Pickles Pub — Restaurant in Baltimore

Worst Customer Service EVER.

This is the first ever review I have left on a place but after not being contacted or even acknowledged by management here’s why I’ve resorted to this.

My significant other talked highly of a previous experience he had there so we decided to go after the Ravens game last night.

No one acknowledged us once we sat down we waited just over half an hour for service. We spoke with another couple sitting next to us who like us also had been waiting (longer than us) and had not been acknowledged.

My significant other stood up and went to find the first server he could, the server he saw was carrying drinks just in front of him on a tray. He addressed her and as she turned she spilled all of her drinks. He then asked her when we could receive some service and she said no one without menus would be served. He went to the host stand asked for four menus and came back to the table. Not more than two minutes later SECURITY approached us and tells us we have to leave. Meanwhile the server walked up to the other couple and told them my significant other spilled the drinks on her (which was a lie) so I approached her to try and get some clarity asked her if she was aware it was an accident (even though he had no fault) she proceeded to step up to me basically yell in my face that he was standing too close to her and then she walked away. The couple next to us defended us (they had a view of what happened) and security refused to let us stay so we asked for a manager. No one ever came to explain why we were kicked out. As we walked out (as to not cause any further altercations) I happen to state “Worst customer service ever” where I was met with MANY people standing outside the bar who retorted in agreement.

Today we called, we left a message on their social media page and no one answered.

This bar wasn’t properly prepared with the stash and organization they needed for a big night like last night after the game. They were unprofessional, disrespectful and unjust. We had MUCH better service at the...

My recent visit to Pickles Pub was nothing short of a fantastic experience, solidifying its reputation as a must-visit spot, especially if you're in the vicinity of Camden Yards. The atmosphere was exactly what you'd expect from a great pub – lively, welcoming, and buzzing with energy, perfect for catching a game or just enjoying a casual meal with friends. I opted for the Honey BBQ wings and a side of fries, and both exceeded my expectations. The wings were cooked to perfection, they were crispy on the outside, tender and juicy on the inside, and generously coated in a delicious, sticky honey BBQ sauce that struck the ideal balance between sweet and tangy. They were easily some of the best wings I've had in a long time. The fries were also excellent: golden brown, perfectly salted, and with that satisfying crispness you crave. It was clear that the kitchen takes pride in its pub fare, elevating classic dishes to a higher standard. Beyond the delicious food, the service truly stood out. Our server was incredibly attentive, checking in on us regularly without being overbearing. They were quick to refill drinks, clear empty plates, and ensure we had everything we needed throughout our meal. Despite the bustling environment, they managed to make us feel like we were their top priority, which is a testament to their professionalism and dedication. This level of service really enhanced our overall enjoyment of the meal. In conclusion, Pickles Pub is a winner. The combination of excellent food, particularly those standout Honey BBQ wings and perfectly cooked fries, paired with genuinely attentive service, makes it a top recommendation. Whether you're looking for a pre-game bite or just a solid pub experience, Pickles Pub delivers. I'm already planning...

Our experience at pickles was PHENOMENAL!!! From the moment we walked up so our father could use the bathroom, Morgan the host working told my sister that there was only one table left outside and she hurried up and grabbed the table and then proceeded to direct our Dad to where the restrooms were located. I was Parking the car because we were going to watch the Orioles play (6/21/21) and when I arrived my sister couldn’t stop talking about how great the service was ( we both are in restaurant management she has 10yrs in and I have over 20yrs in)!! It is hard to impress us and we WERE MORE THAN IMPRESSED 🤩 !! Alex was our server and he was so amazing, funny, and VERY attentive as well as knowledgeable. We ordered Honey Old Bay Wings that were cooked to perfection that the busser (Shay) delivered to us 🤩. Almost immediately after we were finished eating the wings Shay was there to ask us how the wings were and bussed our table for us which is when we asked to speak to a manager only if they weren’t too busy at that moment. Shay said “ Sure No problem, so s everything ok?” We told her everything was more than OK !!! So a couple minutes later Keyona(the manager on Duty) came over to check and see what we needed, to find the ur that we had ABSOLUTELY NOTHING BUT AWESOME THINGS TO TELL HER !!! And she DEFINITELY appreciated to hear the feedback especially because people call a manager over to complain majority of the time. Also want to add that this was the ur very first time going to PICKLES and we will definitely be returning even if we are not going to watch the Orioles play we would like to go back just because we had such a great experience!! Keep up the AMAZING WORK … you guys have a...