The restaurant was not able to accommodate a vegetarian diner for New Years eve, and charged the full price, despite our announcement ahead of time. They offered sides for the same $260 price as a regular diner. Most places will whip something else up, especially with three weeks advance notice, but not the GMG.
Providing sides as a main course is not "accommodating a request", especially for $260. It is ripping someone off, taking basically all the expensive parts of the meal and leaving just sides for a person to eat.
We called the restaurant twice (maybe 3 times) afterwards to chat with a manager or someone, and were told they would call back - nobody ever called us back. What a disappointing experience.
The food was a separate issue from the rest of the night. Our waitress had no idea we had a vegetarian diner, she was back and forth to the kitchen multiple times, but wasn't really offering anything but the same sides on the menu. The "live music" lasted only for a small part of our seating (2nd seating which we were charged a premium for), and alcohol which was not served after 10pm (of which we were not advised in advance by the restaurant, neither when making reservations, nor afterwards any time prior to our arrival). Yes I understand this is colorado or local law, however, it's nice to inform people, Hi Yes you booked the second seating, with a champagne toast at midnight, yes sorry toast will be at 10pm, and we can't serve alcohol after 9:59pm.
The second seating was rushed, and shortly after midnight we were asked to leave, both our party and the one other party sitting next to us (who's fiance had just proposed - maybe celebrate them a bit, don't usher them out the door?)
Why we were charged more than the first seating is bizarre, since they got a full live music performance, and were not expecting to be there until you know, New Year's Eve. We got the second seating (among other things) for the midnight toast, which also, without any prior advisement was moved to 10pm and quickly wrapped up.
Rest of the food was okay. Nothing to write home about (not being spiteful here, just honest). The steak was served with overcooked potato gratin-like things. They were dry and flakey, probably prepared...
Read moreGrouse Mountain Grill turned a potential disappointment into an unforgettable experience that has earned them a lifelong customer.
In August, I made a reservation for a special occasion in late November. Less than 24 hours before our scheduled dining time—and after I had already confirmed the reservation—the restaurant reached out via OpenTable to let me know they couldn’t serve us that evening. However, they immediately offered to move our reservation to the next day and covered the entire meal, including cocktails and desserts, as an apology. This gesture alone speaks volumes about their commitment to exceptional service.
When we finally dined there, everything was outstanding. The service was top-notch—attentive, friendly, and seamless—and the food was a delight.
We started with their famous hand-rolled tater tots, which were out of this world. I’m still dreaming about them and wish I could recreate them for Thanksgiving. Next, we split a Caesar salad, which was well-prepared with fresh cracked pepper. While the grated Parmesan was good, I personally prefer flaked Parmesan for a more upscale feel.
For entrees, I had the off-menu filet. It was cooked closer to medium-rare than the medium I ordered—not a big deal, so I didn’t mention it to the server. While it was a flavorful cut, it had more fat than I like for a boneless filet. I expect a filet to be lean, so the excess fat was a minor letdown. On the other hand, my spouse’s salmon was perfect. This dish seemed to be the standout of the evening, as many tables ordered it. Everyone, including my spouse, raved about the flawless preparation and seasoning.
For dessert, we enjoyed the chocolate cake and carrot cake. Both were delicious, but be aware that the portions are on the smaller side and not shareable, which is a bit unusual for upscale restaurants.
Full transparency: our meal was on the house due to the reservation mix-up, but this did not affect my review. Grouse Mountain Grill is an excellent choice in the area, and I highly recommend taking the Village Connect to visit. You’ll enjoy great food, attentive service, and an experience truly...
Read more(Review courtesy of my wife)
Thanks to Yelp, my husband and I came here during a recent trip to Beaver Creek and I am so glad we did! We both got the 3-course prix fixe for $45.
Let's start with my husband's dinner: Citrus Glazed Lamb Ribs - he loved them. Apparently, they were sweet, with a little kick, without masking the natural lamb flavor of the ribs. The only thing was that they were a little messy, but it's not like he needs to impress anyone anymore.
Wagyu Beef New York Steak - This was good, but not as good as he was expecting. I had a small bite and thought it was very tender.
Double Chocolate Macadamia Crunch Bar - At this point, my husband was so full he could only have a couple bites. He did say it was amazing though.
Now on to my dinner: =) Lobster Mascarpone - absolutely divine. Huge tender chunks of lobster sandwiched between layers of fried gyoza skins. Not a fan of fried food, so I simply took those out, but the lobster is truly amazing.
Pretzel Crusted Pork Chops - Now seeing as how it clearly says "pork chops", I shouldn't have been surprised when my plate came out with TWO... but, I still was. They were both huge pieces though and I ended up not being able to finish. The mashed potatoes, although an ordinary concept, were so creamy and delicious. The mustard and balsamic glaze they had went perfectly with the pork chops as well. The only thing is that the pretzel pieces could have been a little smaller. It was hard to cut through the pork chop with huge pieces of pretzel all over it, but it was still wonderful.
Warn Rhubarb Crumb Cake - this is comfort food at its finest. I have always loved strawberry rhubarb anything, and so was very excited to see this on the menu. It did not disappoint, and even though I was full from the pork chops already, I scarfed this whole thing down.
Service here was also fantastic. Attentive and friendly staff.
Overall, a very enjoyable...
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