Thai Grill Restaurant — Restaurant in Bellevue

I had an absolutely terrible experience at this restaurant. I placed an order through Uber Eats and waited until the status showed “Ready” before walking to the restaurant to pick it up. When I arrived, the staff claimed they had no update on my order. After waiting for about 30 minutes, they finally admitted they hadn’t even started preparing it and told me to contact Uber to cancel it myself. They made it clear they didn’t care about the issue because I didn’t order directly with them.

When I asked why they marked the order as “Ready” if it wasn’t prepared, they casually said they’re “too busy” to check each order and just mark every order as ready when they receive it. This explanation was not only irresponsible but incredibly frustrating.

When I asked them to cancel the order from their end, they started yelling at us, saying we were wasting other customers’ time by arguing. Ironically, they spent way more time arguing with us than it would have taken to resolve the problem by simply canceling the order. In the end, they turned their backs on us and did absolutely nothing to help.

The level of unprofessionalism, rudeness, and complete lack of accountability at this place is staggering. They seem overwhelmed but have no problem misleading customers and marking orders as “Ready” just to avoid dealing with them. Avoid this restaurant at all costs—it’s not worth the stress or...

A world of modernization and fusion! High ceiling, simple and classy! Thai Grill is the hottest, newest restaurant located in the heart of downtown Bellevue that opened its doors this week! Renee and I had an opportunity to appreciate our evening with great conversations over delicious smoked old-fashioned. As we sip on these fabulous cocktails while admiring the charming bartender accomplishing his mysticism and innovation nothing but robust inspiration! The bar is uniquely simple with a mixture of relaxation and an iconic vibe that directs you to one drink after another. As the aroma of fresh basil, herbs, and spices flows thru the open kitchen, the sizzling sound immediately carries you to a place of comfort where recollections of moments of our childhood while we are in our grandmother's kitchen. As these memories emerge vigorously took over our filling tummies and momentarily 4 exceptionally characterized refined authentic Thai platters with the hint of culinary arts elaborate right in front of us! Each journey, we took was full of delectable, rich, and favorable that led you into a virtual world of imagination and ambrosia adventure! Every gobble was heavenly and aesthetically pleasing!!

Love delicious food? Want to support a new business? Then Thai Grill Restaurant is the...

I really hate giving bad review, especially at places with wonderful wait staff, but straight up this was not 4.4 stars for food. We were so hungry when we came in that I think our standards were pretty low, got pad tofu Thai, crispy garlic chicken, happy hour green beans and a glass of wine. $60+ dollars for 2 people. It wasn’t busy but still our food came out FAST. Like red flag for meats fast. I wasn’t really enjoying the pad Thai so I ate the chicken because I was super hungry and it’s usually a special fave dish for me. It was so tough and dry, I don’t know if it was just pre frozen for a really long time or what, but at some point hurt my tooth and thought I may have found a small piece of bone. TLDR we both had stomach aches by the time we got home, and my stomach woke me up later in the night asking me to write this review. Unfortunately for $30 a person and leftovers I won’t want to eat, this is going on the bummer list of scrumped in...