Aloha Ice Co — Restaurant in Carlsbad

I'm a Make A Wish, wish granter and I sometimes connect with local businesses who can help enhance my wish kid's experience. I had a wish kid who's wish included a trip to Hawaii, what better than a shave ice establishment to give her a send off!!? I contacted Noelle at Aloha Ice and she so impressed me with her generosity and kindness. She made the wish kid's send off amazingly special, so did her lovely workers Kendall and Jenna! They worked with my wish kid's order until she said, "This is perfect!" What more could you ask for??? Support small businesses and visit this gem! By the way our group got an assortment of treats. I enjoyed the shave ice with cherry topping and vanilla ice cream on the bottom. The coffee flavored shake was tasty, ice cream etc! You can't...

I waited +30 minutes for an iced coffee. My friend ordered an ice cream and a coffee, he got his coffee before me, waited 30 minutes with me, i went and ask for the order, waited 5 more min to actually get what I ordered (they simply forgot), went out, we realized that we still had to get the ice cream, my friend started to jump in front of the line to ask for it, waited 5 more minutes and then got it. Horrible. In this time people were skipped too, a lot of angry customers waiting and asking for their order... Disaster, would not go there again and would...

First time here on a recommendation and was very disappointed. The service was beyond terrible, one girl working the register and machines with a sour face. Rolled her eyes as customers came through the door. Customers left due to her poor attitude and overall demeanor. She slammed spoons and container lids on the counter and was upset when she got the order incorrect. She definitely...