My friends and I were elated to go to holiday tea at Babe’s Tea Room. We booked this experience weeks in advance and were looking forward to trying something new after previously going to holiday tea at The Brown Palace. I had previously been to Babe’s Tea Room for afternoon tea twice and thoroughly enjoyed my experience!
We arrived at 3pm for our reservation and were seated late. We did not get seated until 3:22. We had multiple servers coming up to us with the same introductions, indicating that the staff wasn’t communicating effectively. We waited ten minutes before putting in an official order.
We enjoyed the first two teas that we ordered, but had asked for cream to go with it. When we received our tea sandwiches, we were missing the cucumber and cream cheese variety as well as the Devonshire cream, lemon curd, and jam for our scones. It took at least ten minutes and three attempts to flag down a server in order to remind them about our creamer, explain the error, and order more tea. As the experience is advertised by unlimited tea tastings, we were disappointed at the lack of timeliness, especially because our other teas were taken away in the interim.
We empathized with the fact that multiple larger parties were in the tea room, however, we felt like we couldn’t enjoy the experience without everything advertised in the set price of holiday tea. Additionally, a white tea that we ordered towards the end of the experience was filled with debris and unpleasant despite putting it through the tea strainer. The temperature of the tea room itself was also extremely warm and we quickly became uncomfortable.
When booking the tea, we were aware that our time slot was for 1.5 hours. After struggling throughout the entire tea experience, we were prematurely given our bill and boxes at 4:05pm. This was disappointing, considering that we had received sub par service and were sat late at 3:22pm. By our calculations, we should’ve had until at least 4:52pm. That being said, we accepted the bill without mentioning this.
A few moments later, one of the servers came back to apologize, saying she got us mixed up with another party and that we would have thirty more minutes. After continuing our conversations, a few minutes later, another employee came up to us attempting to get us out. She picked up our to go boxes and passively stated that there was nothing in them. My friend mentioned that we had received late service and that we were told we had more time.
Disturbingly, the woman (with whom we had no contact with during the entire experience) kept cutting us off when we were trying to explain the situation. She continually kept trying to refer to her iPad to prove us wrong. Finally, the other server told her that she allowed us to have more time for the reservation. Despite this, the woman continued to argue and be confrontational, making us extremely uncomfortable.
It was saddening to have this experience, as it was one of our main holiday activities and our conversations kept getting interrupted. We felt anxious and apprehensive the entire experience. Instead of apologizing for the misunderstanding, we were met with hostility and will most likely never return. We ended up paying at 4:37pm, just slightly over one hour of tea time.
All three of us have worked in the restaurant business and are now nurses. We understand this is an extremely busy time and would never want to be an inconvenience to any restaurant staff. We are mostly disappointed for the way this was handled. Additionally, there should be buffer time in between reservations to avoid rushing parties out who have paid money to have a joyful holiday experience. This is the first negative review I have written, and I hope other peoples’...
Read moreMy girlfriends and I made a reservation months in advance for a baby sprinkle celebration. We called a week ahead of our reservation and asked if we could have a table up against a wall for our small party of 5 as we wanted to hang a banner and balloon arch behind the guest of honor's seat. We were told that most of their seating was against a wall but that they couldn't guarantee a certain table in advance (ummm... why not??). One of our party called the day before our reservation, again to request a table against the wall. Again, she was told that they couldn't guarantee her request (again, why not??). We called the morning of the reservation to beg them to please give us a table against a wall-- we have a balloon arch to hang! (Have you ever made one by hand?? They are a "labor of love" to say the least... a huge consumption of time and lung capacity.) The woman who answered the phone said that they could only accommodate our request if we came in a half hour ahead of schedule and ensured that we vacated said table no more that an hour and half later. This was very off-putting as it was only a couple hours prior to our reservation and it would have been impossible to get 5 women to come 30 mins earlier than planned. Also, to put a time limit on a tea party?? Tacky. As the balloon arch master creator, I took it upon myself to arrive early to see if I could find some compassion in their hearts and persuade them to give us a table against a dang wall... I walk in to Babe's Tea Room... I am greeted and shown to our table.... it is the LITERAL ONLY table in the ENTIRE restaurant that is NOT against a wall!! The woman who greeted and showed me to the table had an unfortunate attitude and was unwilling and/or incapable of helping me come up with a solution. She proceeded to be our server and was very lackluster and seemed annoyed with us from the start. While the tea and food were very nice, the customer service was not. It ruined it for me... thankfully our mama-to-be was shielded from the conflict but I had to walk her out to my car to show her the cute balloon arch I had labored over and been turned away from erecting in the tea room. Overall, I am sad that such a cute venue with a great concept couldn't accommodate the very clientele they seek to attract-- ladies looking for a cute place to have a tea party...
Read moreAh, my esteemed fellow epicureans, I must enthrall you with my recent visit to the delightful Babes Tea Room, a haven of refined pleasures that beckoned me into a world of exquisite taste and captivating beauty.
As I crossed the threshold of this quaint establishment, I was embraced by an ambiance that harkened back to the most elegant of Victorian parlors. The decor was a symphony of sophistication, with the most beautiful wallpaper adorning the walls, reminiscent of intricate tapestries woven with the finest threads.
But it was not just the opulence of the surroundings that enchanted me, for the true treasures lay in the offerings before me. The tea, a splendid selection of flavors from delicate white tea to robust black blends, was a testament to the artistry of tea-making. Each sip was a revelation, a journey through fragrant gardens and distant lands.
Accompanying the tea were the sweet baskets and treats, a glorious array of confections that delighted the senses. Scones, warm and buttery, crumbled beneath the touch, while dainty pastries adorned with sugar flowers transported me to a world of refined indulgence.
Yet, it was not just the quality of the fare that impressed me, but the meticulous attention to detail that elevated the experience. The porcelain teacups, adorned with delicate floral patterns, added an air of grace to each pour. The silver teaspoons glinted in the soft candlelight, lending an air of enchantment to the ritual of tea-drinking.
In the midst of this culinary reverie, I found myself entranced by the beauty that surrounded me. The Babes Tea Room was not just a place to dine; it was a canvas of aesthetic splendor, an ode to the elegance of a bygone era.
In conclusion, my esteemed companions, a visit to Babes Tea Room is an immersion into the refined art of tea and confectionery. From the most delicious blends of tea to the enchanting sweet baskets, each aspect of this experience is a testament to the dedication of those who curate it. Amidst the walls adorned with the most beautiful wallpaper, you shall find yourself enraptured by the beauty of the past and the present, a celebration of taste and aesthetics that lingers in the heart long after the teapot is empty.
Sincerely,
Lady...
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