Denver Poke Company — Restaurant in Denver

I am docking one star due to the customer service I received during my visit. I would honestly probably give them 3-stars, but the flavor of the food was so good that it earned the extra star.

I love poke, but live in a place where we don’t have access to it, so I make it a point to try to have it whenever I can. I was so excited to find a place that was gluten free that I had planned my whole day around this meal. I live with a lot of dietary restrictions, so I tend to have a lot of questions. The staff was clearly annoyed at me. I usually experience this, so I tend to brush it off, even though it always hurts because it’s not my fault. I didn’t choose to have dietary restrictions. I was asking questions about their sauces, and ended up just going with the classic because they were clearly not interested in helping me. I then went to the salad selection, and I’m allergic to crab and shrimp. Thus, immediately ruling out the crab salad, spicy crab salad, and Kimchi. I was feeling rushed and I didn’t want to ask any more questions. So since you get three salads I picked octopus and double seaweed. He said something, and then only have me a tiny bit of seaweed salad for the second serving, about half of what he had given me before. I decided I wasn’t being welcome at this establishment so I had to hurry up. I picked my veggies and decided I needed to stop inconveniencing them. I didn’t want any more attitude.

I get to the register and I was charged $3 for the extra seaweed salad. I said no, it says there that I could get three salads and that’s all I picked. He informed me that you’re not allowed to do double of anything. I said, I picked three salads like it says. He said I had to pay for it, and that they don’t allow doubles because it messes with inventory. I was flabbergasted at that. Because you’re a restaurant, if you run out, you make more. It also made no sense, I didn’t pick a more expensive salad to double up on.

I honestly would have walked out and not paid for any of it if I had a lot of food choices. But, because I don’t have a lot of choices of places eat while I’m traveling I decided it was better to just pay for it and be done.

I completely overpaid for my meal. I got only a little bit of mixed greens, but I still paid $3 for a half serving of seaweed salad, and extra serving of attitude. I can’t eat grains or I would have had rice which is more filling, so I left the place still super hungry. The flavor cannot be denied, it tasted amazing. So if I’m ever in Denver I would give them a second chance just in case the service improves, but if that’s not the case I rather not eat there again. It truly ruins the experience when service is as bad as I had in this...

LOVE this place! It just recently opened near my house, and I'm already a regular! I'm not going to lie, I was a bit skeptical to try poke in Denver. I'm what many call a fish snob, lol so I wasn't sure what to expect, but I can tell you I was very pleasantly surprised!

For starters- the owner, and everyone who works here is so nice! They know exactly which of their fish are wild caught, which are farmed, and where they came from. This is huge in my book! Most of the fish is wild caught too, and they do not up charge for it! I was amazed at the quality of the fish- especially for somewhere like Denver, where fresh fish is tricker to come by. You can customize your bowl, or pick one off the menu. I always customize because they have so many amazing options. Their bamboo, green tea rice is to die for, and they do offer other bases, such as greens if you want something lighter. There are tons of delicious sauces to choose from, to marinate your fish in, veggies, seaweeds, crunchy toppings, avo ect.

Pro tip- ask for the fresh wasabi- it's DIVINE! And since I live in the area, they give me a neighborhood discount, so if you live close by, let them know! Will upload pics...

I went here because it had one of the better reviews in the area. When we first arrived, the line was fairly long, probably about seven or eight people. The place is incredibly small, so it is very cramped. By the time we got up to the counter, we have been waiting close to 25 minutes to be served. When we tried to order, I was able to get one bowl partially made before they told us that we had to wait another 20 minutes for the rice to cook. In the midst of this, I had asked for some change from the register for the parking meter outside, and they obliged, but the young man was going to continue touching the food with his glove that had touched the contaminated coins. I had to ask him to change his gloves. because it was gonna be another 20 minutes, we already been waiting for nearly 25 minutes, and parking meter had run out of time, we just left. I’ve worked in restaurants before, and it’s really not that hard to keep things cooking and be proactive and ahead of the game. Especially during a lunch rush. they waited until they were completely out of rice before they started cooking more. Very...